felix backflow

Feb 2024

This is my experience with Felix.

Judge for yourself if he deserved a rating of 5 or not. Or if deserves a 6 (?)

FIRST OF ALL: When I found his existing Yelp page and saw there was ONLY 5-star reviews, I was suspicious. One time I rented an AirBnb and after the rental was over the scam was "I'll give you a discount for a 5-star review". Was this the case with Felix Backflow? ANSWER: not at all.

SECOND: My purpose in getting my irrigation backflow device tested is that I had ASSUMED that the device doubled as a pressure reducer. By email, when making my appointment, Felix advised that no, backflow only does backflow prevention. Just now he...read full review

Feb 2024

This is my experience with Felix. Judge for yourself if he deserved a rating of 5 or not. Or if deserves a 6 (?) FIRST OF ALL: When I found his existing Yelp page and saw there was ONLY 5-star reviews, I was suspicious. One time I rented an AirBnb and after the rental was over the scam was "I'll give you a discount for a 5-star review". Was this the case with Felix Backflow? ANSWER: not at all. SECOND: My purpose in getting my irrigation backflow device tested is that I had ASSUMED that the device doubled as a pressure reducer. By email, when making my appointment, Felix advised that no, backflow only does backflow prevention. Just now he told me in person "there might be a 10% reduction in pressure as it goes through the passages, but it's not designed to reduce pressure". THIRD: He arrived on time, and on a Saturday afternoon (his preference, I think because he had a nearby appointment earlier anyway). He had previously advised me by email that a backflow test was $65.00 and a rubber kit installation was $230, if repair is needed. FOURTH: He tested my backflow. He said it functioning normally. He answered my questions about irrigation pressure and gave me some reasonable advice. FIFTH: I asked him as he picked up his toolbox and work order clipboard, "how can I pay you? Do you take check?" HIS ANSWER: "Oh, no charge. I was in the area anyway. If you want to, just put your experience online... what is that site? I can never remember..." (It was YELP!) He shook my hand and I said I felt like hugging him! (No hug actually took place). So there you go... THIS WAS UNBELIEVABLE! He made a housecall, tested my backflow, and DID NOT CHARGE me! Of course he'll probably charge you... and I am not sure why he didn't charge me... but he didn't. So now I have my opinion of Felix BackfloW Prevention. With NO negative reviews, and all 5-stars, it's well-deserved. Honest, knowledgeble, kind.

Mar 2021

Received an "Annual Backflow Assembly Test Report Due" letter in the mail. After confirming this is a real thing and not some scam, I looked at the sandiego.gov list of backflow test providers and crosschecked some company names with Yelp. Felix was the third place that I contacted and the only one who responded. The rate was great and he came out the following week to do whatever a backflow test is and sent the paperwork to the city on my behalf. Fast, easy, painless, cheap, perfect.