Robert and Nicole (the owners of Shorty’s) are both amazing and professional. I don’t ever think twice about taking my Subaru to them. Robert’s expertise has helped me out on multiple occasions. I appreciate and trust this business!
Oct 2023
I needed to get a smog check done on a newly purchased car which had been sitting for over a year. New battery and reset computer makes it hard to smog without driving in a certain prescribed manner.Nicole was extremely helpful telling me to come by and they'll run a check of the codes. Found 2 codes needing attention. I did the driving as she outlined. Came back and the car passed the first time.Robert was very professional and helpful.I highly recommend this business.
May 2022
Rob and Nicole are amazing and Shorty's is a total asset to the East Side community. They're thorough, honest, and very competent. I brought my Audi in to Shorty's for a routine service and to see if Rob could help me out with the catalytic converter codes I'd been running. The Audi mechanics wanted to replace the catalytic converter and the o2 sensor, which would've cost several thousands of dollars. Rob was super honest and upfront with me about Audis not being Shorty's bread and butter, but that he could help by giving it a diagnostic, figure out what things needed attention, and decide if it was time for me to shop around for another car. In the end, he recommended that I shouldn't default to replacing the cat or the sensor and hypothesized that it was a vacuum leak, also putting together a list of priority items--which Nicole explained in detail--for my independent euro car mechanic in San Francisco to go through and replace with Audi parts. My mechanic in the city read Rob's report and agreed with everything, remarking at how thorough it was. It turns out, the car did indeed have a cracked vacuum hose. He used Rob's notes to fix all the other little things that needed attention, and now I'm back to having a perfectly running car with 160K miles on it. It's really nice to have a shop out here that can pinch hit for this kind of troubleshooting and, even if they prefer not to get into some things themselves, provide a real honest and detailed diagnosis of the likely causes and solutions are. We're lucky to have them.
Google: 5/5
Robert and Nicole (the owners of Shorty’s) are both amazing and professional. I don’t ever think twice about taking my Subaru to them. Robert’s expertise has helped me out on multiple occasions. I appreciate and trust this business!
I needed to get a smog check done on a newly purchased car which had been sitting for over a year. New battery and reset computer makes it hard to smog without driving in a certain prescribed manner.Nicole was extremely helpful telling me to come by and they'll run a check of the codes. Found 2 codes needing attention. I did the driving as she outlined. Came back and the car passed the first time.Robert was very professional and helpful.I highly recommend this business.
Rob and Nicole are amazing and Shorty's is a total asset to the East Side community. They're thorough, honest, and very competent. I brought my Audi in to Shorty's for a routine service and to see if Rob could help me out with the catalytic converter codes I'd been running. The Audi mechanics wanted to replace the catalytic converter and the o2 sensor, which would've cost several thousands of dollars. Rob was super honest and upfront with me about Audis not being Shorty's bread and butter, but that he could help by giving it a diagnostic, figure out what things needed attention, and decide if it was time for me to shop around for another car. In the end, he recommended that I shouldn't default to replacing the cat or the sensor and hypothesized that it was a vacuum leak, also putting together a list of priority items--which Nicole explained in detail--for my independent euro car mechanic in San Francisco to go through and replace with Audi parts. My mechanic in the city read Rob's report and agreed with everything, remarking at how thorough it was. It turns out, the car did indeed have a cracked vacuum hose. He used Rob's notes to fix all the other little things that needed attention, and now I'm back to having a perfectly running car with 160K miles on it. It's really nice to have a shop out here that can pinch hit for this kind of troubleshooting and, even if they prefer not to get into some things themselves, provide a real honest and detailed diagnosis of the likely causes and solutions are. We're lucky to have them.