Soak and massage with a treehouse view? Amazing! Our massages were good and so was the service. The views by the pool are gorgeous and the wait staff also wonderful. If money wasn't a factor I would give the spa 4 stars. We came from the Ventana glamping site and booked an 80 minute couple's experience: 20 minute soak, 60 minute massage. The total bill for this was $1169.22. There is a mandatory day pass fee of $200 per person if you get a massage. This is discounted from $250 pp for anyone who would like to purchase a day pass to use the pool. For the price of the day pass and spa, I would hope to have better locker rooms to use. The lockers for the spa are... read full review
February 2024
Was able to squeeze in a couples massage during our stay at the property. The receptionist was friendly, lockers and slippers, robes are provided upon arrival. If you choose, you can wait outside on the deck, use the sauna, or enjoy a cozy cup of tea inside by the fireplace while you wait for your treatment. We had a 50 minute couples massage and were lucky enough to have it outside in the couples suite, overlooking the redwoods. Upon our arrival to the massage suite it was nice and clean (see pic). We felt a bit rushed, I rate this a 4 star because there were 2 masseuses. One was a 5 star and the other was a 3 star. The 5 star was Sue, she was amazing, great pressure... read full review
November 2023
It would be helpful if the spa would post information to clarify that they are not open to the public — only guests of the hotel. I don’t see this specified anywhere on their website..
Soak and massage with a treehouse view? Amazing! Our massages were good and so was the service. The views by the pool are gorgeous and the wait staff also wonderful. If money wasn't a factor I would give the spa 4 stars. We came from the Ventana glamping site and booked an 80 minute couple's experience: 20 minute soak, 60 minute massage. The total bill for this was $1169.22. There is a mandatory day pass fee of $200 per person if you get a massage. This is discounted from $250 pp for anyone who would like to purchase a day pass to use the pool. For the price of the day pass and spa, I would hope to have better locker rooms to use. The lockers for the spa are... read full review
Was able to squeeze in a couples massage during our stay at the property. The receptionist was friendly, lockers and slippers, robes are provided upon arrival. If you choose, you can wait outside on the deck, use the sauna, or enjoy a cozy cup of tea inside by the fireplace while you wait for your treatment. We had a 50 minute couples massage and were lucky enough to have it outside in the couples suite, overlooking the redwoods. Upon our arrival to the massage suite it was nice and clean (see pic). We felt a bit rushed, I rate this a 4 star because there were 2 masseuses. One was a 5 star and the other was a 3 star. The 5 star was Sue, she was amazing, great pressure... read full review
It would be helpful if the spa would post information to clarify that they are not open to the public — only guests of the hotel. I don’t see this specified anywhere on their website..