Reviews for Keck Medicine of USC - USC Institute of Urology - Beverly Hills
Write a review
From Keck Medicine of USC - USC Institute of Urology - Beverly Hills
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards accepts insurance
Keck Medicine of USC - USC Institute of Urology - Beverly Hills
9033 Wilshire Blvd UNIT 360, Beverly Hills
Directions Appointment Call Website Suggest an Edit
STAY FAR AWAY FROM THIS PLACE!!!!! I would give this review 0 stars if I could! The staff is not only extremely rude, the doctors do NOT tell their patients how much the procedure costs are let alone what it's for. My medical records state I was made aware of procedure costs but not only did the doctor not explain the cost, she also didn't explain the procedure would be useless. STAY FAR AWAY
i'm a very demanding patient and have shopped around for the best physicians in west LA. this office delivers consistently prompt and professional service. have remained faithful to the usc system for years now especially as they've worked on reducing wait times. it's also a great convenience for all of my data (regardless of which doctors i've seen) to be centralized. doctors are top notch as well. ive recommended usc to many friends and colleagues. i think the complaints below may be a result of patients being undereducated--and not taking the time to acquaint themselves with the billing process.
My appointment was for 11:40am today (THURS). I had been waiting for this appt for months. Due to rain, heavy/slow traffic and super slow valet in the extremely small and expensive parking garage, I arrived at 12:20pm. The desk clerk said Dr. Dina is at lunch, she has a packed day. You can wait until 2pm to "maybe" see her. I told her it was really upsetting. Why didn't anybody call with a courtesy call to say if I was late I would not get to see the doctor, to save me the drive / time / gas. They have no concern that I wasted gas, time (3 hrs) to get there and return home. Dr. Dina is great! But the office staff (two thumbs down) and parking is awful! - Whoever designed such a small parking lot that has barely 35 stalls for a huge bldg like this is a deficient architect Wondering if teleconferencing is a better way to move forward. Or to quit this office altogether. SERIOUSLY UPSET!!!! They better not charge me for this DID NOT HAPPEN visit!