US Healthworks: Garner Jane L

Aug 2024

Don't walk, Run from the Berkeley location!!! I went to this location yesterday bleeding after a work incident. They forced me to complete a filed claim with my jobs insurance before I could even be put on the 1hr wait list. At least 11 people went in front of me before they would even give me gauze to sop up the blood from my injury. The facility is not sterile and pretty ran down. The lady at the front desk finally added me to list and never even asked for the claim details after she hushed me away the first time. The doctor came in limping and in bad shape. She barely wanted to touch my wound. Then had me run it under water to clean it before gluing my wound. No antibiotics no additional care or inspection was offered. I had to ask her to rap it up because it was still bleeding through the terrible glue job. And basically had to wrap it myself. The next day I went to the Concord location and it was night and day. They are happy to check you in when you arrive while you wait and complete paperwork, they actually appear as a doctors office with clean rooms and actually asked questions to get all the details of my injury. They even offered snacks and lighting changes for the room. It was 100% worth the drive. Concentra, please help this location improve they don't realize how an already stressful situation turned into a nightmare.

Jun 2024

This place is a nightmare, beginning with the rude and angry front desk staff. There is no reason for people to have to receive this subpar medical care. I had to go here to get a tb test for an employer. Omg!!!!

Mar 2024

These places seem to all hire the same type of front desk people that give absolutely 0 shyts about their jobs. If you aren't in their faces you will sit for hours. They just forget and when you ask questions they mumble and give the least helpful answers I think that are humanely possible. Always short little latinas with fucking attitudes.