Universe Construction

Oct 2023

Our management company helped us select Universe for an HOA project to paint many of the common areas in our building, including all of the doors, stair edges, exterior pipes, a wall at the entry, and exterior other metallic fixtures. While the manager, Cesar, was very friendly and seemingly attentive, the work performed by the crew was far below acceptable quality.Their preparation of the doors, frames, and frames especially, to be ready for painting, their lack of protecting surfaces from overspray, and their lack of managing use of the stairs until the paint was dry contributed to a general chaotic atmosphere that required board members to spend a lot of time with...read full review

Oct 2023

Our management company helped us select Universe for an HOA project to paint many of the common areas in our building, including all of the doors, stair edges, exterior pipes, a wall at the entry, and exterior other metallic fixtures. While the manager, Cesar, was very friendly and seemingly attentive, the work performed by the crew was far below acceptable quality. Their preparation of the doors, frames, and frames especially, to be ready for painting, their lack of protecting surfaces from overspray, and their lack of managing use of the stairs until the paint was dry contributed to a general chaotic atmosphere that required board members to spend a lot of time with them to express our, reasonable in my opinion, basic expectation of quality, which was just not understood or at least followed. It took them 2 weeks just to paint the stair treads and after spending a few days painting the doors on the 3rd floor, they WALKED OFF THE JOB and provided no notice to the board or anyone else on site. We were later informed by our management company that the crew didn't believe that they were capable of finishing the doors to an acceptable level of quality. ZERO communication was provided and we have a signed contract. I would NOT recommend Universe if you're expecting quality results or general professionalism. Beware they may just quit and leave you with a partially finished mess!

Mar 2022

I recently needed my 20 yr. old light maple kitchen cabinets and the bathroom cabinets in two baths sanded and re-stained (not painted), along with painting my entire kitchen. Chris came out and gave the best estimate. The job was finished by Maximo and his crew within the timeframe expected. Care was taken to fully cover the floors and protect the house from sanding dust. They arrived on time and cleaned up at the end of each day. They were able to match the exact paint colors I wanted in the kitchen and even did some extra trim work I requested mid-job for a minimal additional fee. Every cabinet looks like they did when new---actually better. Before closing the job, they waited a few weeks to make sure all was done correctly. I did see a few places that needed touching up and a quick email to Chris was all that was needed to schedule a time for Maximo to return to do the touch up. Excellent job---I'll definitely use them again.