I recently went to the Urgent Care clinic after having difficulty making an appointment with my PCP...the entire experience was great. I got right into triage, saw a doctor and had lab work done within an hour. Although it turned out not to be something that was resolved during my visit, I felt like I was treated with compassion and skill by both the nurse and doctor. Positive experience within the Sutter Health Care system.
October 2024
I came into Alta Bates yesterday morning because I had scraped my forehead.I was immediately greeted by a nurse who was in touch with me and available throughout the whole visit.His presence was warm, unobtrusive and reassuring. A bigger surprised was meeting my doctor, who came in from time to time, telling me the results of tests. His real concern was that I hadn't gotten over a bronchial infection and he took real pains to explain why. Although the laceration was treated, I was also prescribed steroids and a death inhaler. I came in at 10 and was discharged a little after one. I've been in emergency rooms before and always thought that doctors were The... read full review
October 2024
The waiting time, the cleanliness of the facilities, and professional attention to the patient were great. I don’t want to go to ER or urgent care facilities but if I have to I would choose this Urgent care place.
I recently went to the Urgent Care clinic after having difficulty making an appointment with my PCP...the entire experience was great. I got right into triage, saw a doctor and had lab work done within an hour. Although it turned out not to be something that was resolved during my visit, I felt like I was treated with compassion and skill by both the nurse and doctor. Positive experience within the Sutter Health Care system.
I came into Alta Bates yesterday morning because I had scraped my forehead.I was immediately greeted by a nurse who was in touch with me and available throughout the whole visit.His presence was warm, unobtrusive and reassuring. A bigger surprised was meeting my doctor, who came in from time to time, telling me the results of tests. His real concern was that I hadn't gotten over a bronchial infection and he took real pains to explain why. Although the laceration was treated, I was also prescribed steroids and a death inhaler. I came in at 10 and was discharged a little after one. I've been in emergency rooms before and always thought that doctors were The... read full review
The waiting time, the cleanliness of the facilities, and professional attention to the patient were great. I don’t want to go to ER or urgent care facilities but if I have to I would choose this Urgent care place.