My water heater pilot light was broken and Leonard saw I had an urgent need, so his price for a new WH was $2,600. He told me getting the water heater repaired was a bad idea even though it was nearly new and the only problem was the pilot light. When I didn't go for it he called me a few times anyway. Got an estimate of $2,000 from Water Heater Masters for a new unit. Ended up using Boom Water Heaters, who replaced the pilot light for $300 including parts and labor done the same day I called.
February 2021
My bathtub has been dripping for years and my landlord has come with a plumber many times but it never got fixed. Friday it starting leaking buckets, so I looked up nearby plumbers. Leonard responded right away, was available when I was done with work, was very knowledgeable, and actually fixed it! He even offered to come back with a piece to fix a problem getting water going to my shower head. I would call him again if need be. Thanks.
August 2020
Leonard stated over the phone that his fee was $ 82.50 an hour. He came to the house, but had to remind him of taking his shoes off. He spend hours on a faucet that wasn't able to be fixed properly. He charged me $ 182. 50 to go get a part I hadn't approved! My housemate is from India and I feel he took advantage of the situation as I had to run to a Dr. appointment. When I returned home, my housemate informed me the bill was $ 330.00 and the sink still wasn't fixed. I hired another plumber and he only charged me $ 200 for 3 hours worth of work and the faucet works perfectly!! I would not recommend One Step Plumbing to anyone!
My water heater pilot light was broken and Leonard saw I had an urgent need, so his price for a new WH was $2,600. He told me getting the water heater repaired was a bad idea even though it was nearly new and the only problem was the pilot light. When I didn't go for it he called me a few times anyway. Got an estimate of $2,000 from Water Heater Masters for a new unit. Ended up using Boom Water Heaters, who replaced the pilot light for $300 including parts and labor done the same day I called.
My bathtub has been dripping for years and my landlord has come with a plumber many times but it never got fixed. Friday it starting leaking buckets, so I looked up nearby plumbers. Leonard responded right away, was available when I was done with work, was very knowledgeable, and actually fixed it! He even offered to come back with a piece to fix a problem getting water going to my shower head. I would call him again if need be. Thanks.
Leonard stated over the phone that his fee was $ 82.50 an hour. He came to the house, but had to remind him of taking his shoes off. He spend hours on a faucet that wasn't able to be fixed properly. He charged me $ 182. 50 to go get a part I hadn't approved! My housemate is from India and I feel he took advantage of the situation as I had to run to a Dr. appointment. When I returned home, my housemate informed me the bill was $ 330.00 and the sink still wasn't fixed. I hired another plumber and he only charged me $ 200 for 3 hours worth of work and the faucet works perfectly!! I would not recommend One Step Plumbing to anyone!