After spending over five hours with online tech support services with no successful resolution of the many issues on my Asus laptop, I discovered Berkeley Laptop Repair. They picked up my laptop. I was very pleased with how they kept troubleshooting the various issues that popped up due to the unsuccessful fixes by former techs on antivirus, speakers, zoom, windows, and screen pad. They contacted me several times to update their progress and explain their next procedures. When they returned the laptop, all the issues had been successfully resolved. I felt like I had a new computer! And for all the time that was needed to untangle the issues, their price was very reasonable.... read full review
November 2023
I had a hard drive crash and was in a bind. The team at BLR were very helpful, even picking up and dropping off the laptop to me at home. Within 48 hours, I was back in full swing! Thankful to have such a solid team nearby to make challenging situations, well, less challenging!
October 2023
Needed a cooling fan replaced on an HP laptop I inherited from my previous job when IT replaced them all with new Dells and stopped supporting the older HPs. Alex quoted me a fair price, ordered the part, came and picked up the laptop when the new fan arrived, did the installation, clean up the laptop,and returned it the next morning. Will definitely use Berkeley Laptop Repair again.
After spending over five hours with online tech support services with no successful resolution of the many issues on my Asus laptop, I discovered Berkeley Laptop Repair. They picked up my laptop. I was very pleased with how they kept troubleshooting the various issues that popped up due to the unsuccessful fixes by former techs on antivirus, speakers, zoom, windows, and screen pad. They contacted me several times to update their progress and explain their next procedures. When they returned the laptop, all the issues had been successfully resolved. I felt like I had a new computer! And for all the time that was needed to untangle the issues, their price was very reasonable.... read full review
I had a hard drive crash and was in a bind. The team at BLR were very helpful, even picking up and dropping off the laptop to me at home. Within 48 hours, I was back in full swing! Thankful to have such a solid team nearby to make challenging situations, well, less challenging!
Needed a cooling fan replaced on an HP laptop I inherited from my previous job when IT replaced them all with new Dells and stopped supporting the older HPs. Alex quoted me a fair price, ordered the part, came and picked up the laptop when the new fan arrived, did the installation, clean up the laptop,and returned it the next morning. Will definitely use Berkeley Laptop Repair again.