Reviews for Vigil Mechanical, Inc
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Ratings
Google: 5/5 Nextdoor: 12 ❤️Vigil Mechanical, Inc
4816 E 2nd St, Benicia
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My heat was blowing cold air during a particularly cold spell. I called Vigil, and they returned my call within about an hour. They were very busy and couldn't schedule me for a couple of days. But then they called back because they had an opening for the next day! The serviceman spent a few hours working on the furnace, tested it, explained everything, answered all my questions, and was respectful of my home. He was professional and knowledgeable. Vigil had quoted me a price for the service call over the phone. Parts would be additional. I paid the price of the service call. No parts were needed!
This is a fabulous company. Dina and Cam are the best - honest, fair pricing, communicative. They actually apologized for the AC unit being on backorder - totally out of their control. Cam came today and installed the unit in a couple of hours - hauled away our old unit. We highly recommend Vigil Mechanical!!
So very grateful for the service of Vigil Mechanical. Cam has saved me literally many thousands of dollars, as well as a lot of grief. He replaced my AC this summer when everyone else said my entire heating system and water heater would have to be replaced too. Then, when the motor went bad on my old air handler, he replaced that too, when again I was told by another company everything would have to be pulled out and replaced. And he even gave me a hug when he came out to look at, I think because he knew I was stressed out about it, as if to say everything is going to be ok (and it was). I have come to learn there is no need for stress with Cam and Dina. They worked with my schedule to get it done for me, even when I wasn't there. To top it all off, Cam even came back to troubleshoot and fix a problem I was having with a vibrating noise. You just don't come across such honest and expert service every day, thank you Cam and Dina.