Dr. Richard Joyce Optometrist

Dr. Richard Joyce Optometrist offers a mix of experiences for its clients. Many appreciate the friendly and helpful nature of the doctors and the knowledgeable advisors who assist with insurance and frame purchases. Customers have noted that the scheduling of appointments for multiple family members is efficient and convenient. However, feedback about the front desk reception has been less positive. Some visitors have reported a lack of warmth and attentiveness from the front desk staff, feeling ignored or unwelcome upon arrival. While the optometrists receive praise, the overall experience can be impacted by the reception's customer service skills. This combination of excellent care from the doctors and inconsistent front desk interactions highlights the need for improvement in the overall customer experience.