I had a horrible experience. Never got a call back and when I called and called and finally got a live person (Claudia) she was rude. She needs some training on her bedside manners. I'll never go back there again because of her.
March 2024
Refused to treat me as a patient after months of treatment because I asked where my "out of pocket" payment was going, e.g. was it a copayment. When I showed up for my appointment, the front desk manager said the practice would no longer be treating me because I asked the question more than once! Wow. When I picked my jaw up from the ground and asked her was she serious, she repeated that was their position. I am more than appalled by this practice and in the process of filing a formal complaint with the medical board. If I were white and asked a question more than once about my payments, I wonder would the response had been different?
September 2023
Was referred to this specific OB/GYN, only to receive a phone call from his receptionist to inform me: "unfortunately, we cannot accept your referral due to how far along you are in your pregnancy"...Biggest load of rubbish I have ever heard in my entire life, but I definitely do NOT want him going ANYWHERE NEAR me or my baby at ALL at this point, after being treated like that.Who in the world would turn away a patient for THAT specific reason?! I'm stuck out in the gosh dang boonies and don't have many options... Looks like I'm on my own for my first (and probably my last) birth... Wow.Just... Wow.How very conducive to healthy babies... It's... read full review
I had a horrible experience. Never got a call back and when I called and called and finally got a live person (Claudia) she was rude. She needs some training on her bedside manners. I'll never go back there again because of her.
Refused to treat me as a patient after months of treatment because I asked where my "out of pocket" payment was going, e.g. was it a copayment. When I showed up for my appointment, the front desk manager said the practice would no longer be treating me because I asked the question more than once! Wow. When I picked my jaw up from the ground and asked her was she serious, she repeated that was their position. I am more than appalled by this practice and in the process of filing a formal complaint with the medical board. If I were white and asked a question more than once about my payments, I wonder would the response had been different?
Was referred to this specific OB/GYN, only to receive a phone call from his receptionist to inform me: "unfortunately, we cannot accept your referral due to how far along you are in your pregnancy"...Biggest load of rubbish I have ever heard in my entire life, but I definitely do NOT want him going ANYWHERE NEAR me or my baby at ALL at this point, after being treated like that.Who in the world would turn away a patient for THAT specific reason?! I'm stuck out in the gosh dang boonies and don't have many options... Looks like I'm on my own for my first (and probably my last) birth... Wow.Just... Wow.How very conducive to healthy babies... It's... read full review