Repair man was very friendly.. scheduled time changed several times, finally arrived at around 4 pm .. up to 4 hrs later, plus he appeared a little rushed, otherwise all was good ?
November 2023
Service person explained that the entire top shelf could not be used and what not to keep on top shelf. Also went over settings with me. He was very helpful.Service: Refrigerator/freezer repair
November 2023
The repair technician that came out tried to cut some corners (said he was done with the repair but didnt install two of my five replacement parts). When I asked him specifically if he installed all five of the parts, it was then that he revealed he didn't install two of them because "they were the wrong parts" and "you didnt need to replace those anyway". Then I asked him about why i "didnt need those parts anyway" when the first service technician - from his same company - said I did need them and ordered them; he then made excuses e.g., "Who are you going to trust, the 19 year old with one year of repair experience, or 'me',... read full review
Repair man was very friendly.. scheduled time changed several times, finally arrived at around 4 pm .. up to 4 hrs later, plus he appeared a little rushed, otherwise all was good ?
Service person explained that the entire top shelf could not be used and what not to keep on top shelf. Also went over settings with me. He was very helpful.Service: Refrigerator/freezer repair
The repair technician that came out tried to cut some corners (said he was done with the repair but didnt install two of my five replacement parts). When I asked him specifically if he installed all five of the parts, it was then that he revealed he didn't install two of them because "they were the wrong parts" and "you didnt need to replace those anyway". Then I asked him about why i "didnt need those parts anyway" when the first service technician - from his same company - said I did need them and ordered them; he then made excuses e.g., "Who are you going to trust, the 19 year old with one year of repair experience, or 'me',... read full review