Never in my life have I met any man with more of a God complex. I went to three appointments( one exam and two testing dates) on the third visit I asked for my test results which the dr admitted needed to be printed out but I needed to return for a fourth visit since he did not do teledoc. Mind you you, I am on oxygen 24/7 w immunosuppressive disease resulting in disability. By my third vist(2nd) test day). I was told I needed to come back to get my results. I came back to find no one in the office wearing a face mask and absolute refusal to give me copies of my testing. I was told I have to fill out form, which I did, but again was told it would take 7-10 days to get the hard copies of my test results. I explained that I thought I was there specifically to get hard copy and results of my tests. I had just been there the week prior for last tests. When dr came in he was already clearly angry. He said it was his right and choice to not wear mask. If I did not like it I could just leave. Mind you I am still w my oxygen tank and am wearing a mask and plastic face shield. I explained that although staff may not wear mask that he had a duty to do no harm. I explained I felt uncomfortable being there with no one wearing face masks, not even him. I explained that every other dr in town wore face masks , even the veterinary office had curbside service to serve those like me with auto immune issues. I explained that in northern Ca my daughters dr wore mask and face shield , like me , saying that new COVID variants are highly contagious. He again reiterated that it was his personal choice and I could just leave. I explained that I was already there and needed my tests results. He agreed to give me a one page sheet w notes he wrote as we spoke. He never gave me my written documents Testing diagnostics despite My advising I needed them for an out of town (UCLA) appointment the next week. He said it was his practice and I had to go through records department and wait 7-10 days. He said there were no mask mandates. What he failed to mention was that the CDC still recommended masks in medical settings. Never did this man ever express ANY concern for my feelings and very valid concerns. He just told me I could leave and refused to give me diagnostic reports as promised the week prior and one of the reasons for this visit. He told staff to give me form to fill out for my copies. I had already done that. Luckily one of the staff took pity on me and called records department to explain the situation. Upon my return home, I received a call from records department personnel who said she would personally deliver my requested records the next business day. She just kept asking what I needed and promised I would be able to pick them up the next business day. The whole ploy, I feel, by this dr is to charge another visit by having me come back to get results of my testing and supposedly my test results. Then , I believe he just got mad and refused to give me anything really. Never have I seen a dr so vindictive and uncaring. Clearly his duty to do no harm to his patients is usurped by his own personal rights and choices. I don't know how good of a dr he is but I would not go back to any dr who did not care about his patients feelings. His actions tell me that God forbid he made a mistake, he would never own up to it and he would not care about any poor results or problems. This is a man who appears to care more about money than medicine as he kept referring to business policy rather than medical duty. I am off to UCLA instead. Funny how in Northern and southern CA I don't experience these same issues as here in the San Joaquin Valley in general.
Aug 2019
Dr Lee has been treating me for a recurring UTI for approximately 4 months. He is a very thorough doctor, but his Medical Assistant is incompetent and unprofessional. Von's Pharmacy has called me twice -- TWICE -- to let me know they have a prescription for me. When I pick it up, it is an antibiotic to treat a UTI. The Medical Assistant neglected to call me both times to tell me the UTI had reoccurred and that I would need another antibiotic. Nooooooo, I had to hear it from Von's Pharmacy!! On July 3, I called to ask a question of Dr Lee. His MA assured me she would ask the question and get back to me. Today is August 8 and I have still not had an answer to my question. As stated, Dr Lee is very thorough; however, he has been treating me with the same medication for all these months. It is obviously not working and my system is becoming immune to it. However, he still prescribes the same antibiotic. The definition of Insanity! So, folks, I'm on my way to UCLA and would advise you to do the same.
Never in my life have I met any man with more of a God complex. I went to three appointments( one exam and two testing dates) on the third visit I asked for my test results which the dr admitted needed to be printed out but I needed to return for a fourth visit since he did not do teledoc. Mind you you, I am on oxygen 24/7 w immunosuppressive disease resulting in disability. By my third vist(2nd) test day). I was told I needed to come back to get my results. I came back to find no one in the office wearing a face mask and absolute refusal to give me copies of my testing. I was told I have to fill out form, which I did, but again was told it would take 7-10 days to get the hard copies of my test results. I explained that I thought I was there specifically to get hard copy and results of my tests. I had just been there the week prior for last tests. When dr came in he was already clearly angry. He said it was his right and choice to not wear mask. If I did not like it I could just leave. Mind you I am still w my oxygen tank and am wearing a mask and plastic face shield. I explained that although staff may not wear mask that he had a duty to do no harm. I explained I felt uncomfortable being there with no one wearing face masks, not even him. I explained that every other dr in town wore face masks , even the veterinary office had curbside service to serve those like me with auto immune issues. I explained that in northern Ca my daughters dr wore mask and face shield , like me , saying that new COVID variants are highly contagious. He again reiterated that it was his personal choice and I could just leave. I explained that I was already there and needed my tests results. He agreed to give me a one page sheet w notes he wrote as we spoke. He never gave me my written documents Testing diagnostics despite My advising I needed them for an out of town (UCLA) appointment the next week. He said it was his practice and I had to go through records department and wait 7-10 days. He said there were no mask mandates. What he failed to mention was that the CDC still recommended masks in medical settings. Never did this man ever express ANY concern for my feelings and very valid concerns. He just told me I could leave and refused to give me diagnostic reports as promised the week prior and one of the reasons for this visit. He told staff to give me form to fill out for my copies. I had already done that. Luckily one of the staff took pity on me and called records department to explain the situation. Upon my return home, I received a call from records department personnel who said she would personally deliver my requested records the next business day. She just kept asking what I needed and promised I would be able to pick them up the next business day. The whole ploy, I feel, by this dr is to charge another visit by having me come back to get results of my testing and supposedly my test results. Then , I believe he just got mad and refused to give me anything really. Never have I seen a dr so vindictive and uncaring. Clearly his duty to do no harm to his patients is usurped by his own personal rights and choices. I don't know how good of a dr he is but I would not go back to any dr who did not care about his patients feelings. His actions tell me that God forbid he made a mistake, he would never own up to it and he would not care about any poor results or problems. This is a man who appears to care more about money than medicine as he kept referring to business policy rather than medical duty. I am off to UCLA instead. Funny how in Northern and southern CA I don't experience these same issues as here in the San Joaquin Valley in general.
Dr Lee has been treating me for a recurring UTI for approximately 4 months. He is a very thorough doctor, but his Medical Assistant is incompetent and unprofessional. Von's Pharmacy has called me twice -- TWICE -- to let me know they have a prescription for me. When I pick it up, it is an antibiotic to treat a UTI. The Medical Assistant neglected to call me both times to tell me the UTI had reoccurred and that I would need another antibiotic. Nooooooo, I had to hear it from Von's Pharmacy!! On July 3, I called to ask a question of Dr Lee. His MA assured me she would ask the question and get back to me. Today is August 8 and I have still not had an answer to my question. As stated, Dr Lee is very thorough; however, he has been treating me with the same medication for all these months. It is obviously not working and my system is becoming immune to it. However, he still prescribes the same antibiotic. The definition of Insanity! So, folks, I'm on my way to UCLA and would advise you to do the same.