We have used Craig's pool service for nearly 10 years; we have not experienced any issues with our service. He is always prompt when a repair is needed and his rates are very reasonable.
Oct 2016
Have to agree with earlier writer. He's a very likable guy no doubt. But he'd often times spend less than 5 minutes here. When he left, pool and particularly connected spa were still dirty. Over half the time he'd just flip the timer switch when done and leave, not making sure things worked. At least half the time the sweep wouldn't work because it had a pebble in it. Had he just watched for 30 seconds he'd know that. Bottom line came this month. One week when he left, pool sweep didn't run. I usually take it apart myself and fix it. This time, I didn't. So sweep didn't run for a hole week. I figured he'd notice that when he came back. Still didn't fix the...read full review
Oct 2012
Craig became very lazy after a short time cleaning my pool. He liked to turn the pump on an 18 hour cycle so he would not have to do as much work. He rarely ever cleaned the filter and I don’t ever recall him sweeping the sides. He was unable to maintain a good chemical balance so the pool continued to get algae. At the end he just quit showing up. I guess he was defeated by the pool. I would suggest if you are looking for a pool man you continue your search.
Google: 3/5
We have used Craig's pool service for nearly 10 years; we have not experienced any issues with our service. He is always prompt when a repair is needed and his rates are very reasonable.
Have to agree with earlier writer. He's a very likable guy no doubt. But he'd often times spend less than 5 minutes here. When he left, pool and particularly connected spa were still dirty. Over half the time he'd just flip the timer switch when done and leave, not making sure things worked. At least half the time the sweep wouldn't work because it had a pebble in it. Had he just watched for 30 seconds he'd know that. Bottom line came this month. One week when he left, pool sweep didn't run. I usually take it apart myself and fix it. This time, I didn't. So sweep didn't run for a hole week. I figured he'd notice that when he came back. Still didn't fix the...read full review
Craig became very lazy after a short time cleaning my pool. He liked to turn the pump on an 18 hour cycle so he would not have to do as much work. He rarely ever cleaned the filter and I don’t ever recall him sweeping the sides. He was unable to maintain a good chemical balance so the pool continued to get algae. At the end he just quit showing up. I guess he was defeated by the pool. I would suggest if you are looking for a pool man you continue your search.