I am new to this location but the front office staff the other day was so unprofessional. They openly were discussing drinking wine from the bottle and then I over heard one of them making fun of a patient and thinking she didn't know what she was talking about regarding insurance when the patient had an current insurance but the insurance changed names a few years ago and the front staff was very loudly making fun of the patient. Which also is a close violation to HIPAA laws. Discussing patient information outloud in a professional setting ! I can't comment on the care. But I don't think PT should be diagnosing you if they aren't your doctor. Hope... read full review
October 2023
Having health issues can really bring you down. But this staff is amazing from the girls at the front desk to the therapist. Not only are they knowledgeable and take pride in what they do but they motivate you to get better. The place is super clean. I never wanted to be in this situation but they have made every effort to get me back to normal. I couldn't be happier as a patient of "casa colina"
November 2022
Very knowledgeable and thorough in therapy, all kinds. Fully supported facility. The therapist really care for you, that you get well, that they are doing well in the job, and are fully supported for the future
I am new to this location but the front office staff the other day was so unprofessional. They openly were discussing drinking wine from the bottle and then I over heard one of them making fun of a patient and thinking she didn't know what she was talking about regarding insurance when the patient had an current insurance but the insurance changed names a few years ago and the front staff was very loudly making fun of the patient. Which also is a close violation to HIPAA laws. Discussing patient information outloud in a professional setting ! I can't comment on the care. But I don't think PT should be diagnosing you if they aren't your doctor. Hope... read full review
Having health issues can really bring you down. But this staff is amazing from the girls at the front desk to the therapist. Not only are they knowledgeable and take pride in what they do but they motivate you to get better. The place is super clean. I never wanted to be in this situation but they have made every effort to get me back to normal. I couldn't be happier as a patient of "casa colina"
Very knowledgeable and thorough in therapy, all kinds. Fully supported facility. The therapist really care for you, that you get well, that they are doing well in the job, and are fully supported for the future