Central Coast Casualty Restoration

Aug 2021

The master bathroom and bedroom of our rental flooded while the tenants were out of town due to a faulty supply line in the master bathroom sink and the damage that resulted was massive. The entire master bathroom had to be rebuilt from the studs up and flooring and drywall had to be replaced in the bedroom. Central Coast Casualty Restoration helped us from the initial emergency response through the entire repair process. The experience working with this company was absolutely excellent. Wade helped us with the initial emergency response and was at our house within 2 hours of calling the company with a crew to start tearing out flooring/ carpet and insulation and air movers and dehumidifiers to start the dry-out process. They ran non-stop, with Wade checking in daily, for the next 6 days until the space was dried out (verified and documented with digital moisture measurements of the walls and floor). The demo process happened next and this was done with incredible cleanliness and minimal impact to the rest of the home. Finally the repairs process was headed up by Angel, who was incredible to work with. He is an excellent communicator, always keeping us informed of the schedule of contractors at each stage of the repair process, and took initiative at each stage of repairs to go the extra mile in making sure all repairs were on-target for a rapid finish. We had a tight deadline to get repairs finished for some incoming renters and throughout the process Angel did everything in his power to meet that deadline. Before I could even ask a question about when this or that contractor or repair would happen next, he would already text or call informing me that the next step had been scheduled and was in-progress. I could not be more impressed by my experience working with him. On top of that, all the sub-contractors we had out to do the drywall, plumbing, flooring, painting, and insulation were extremely professional, courteous, and enjoyable to work with. While having a massive flood happen at our property was not in any way ideal, the whole crew at Central Coast Casualty Restoration made the process of dealing with this disaster as painless as possible. If you find yourself dealing with a similar situation, I could not recommend them more.

Jul 2021

We had significant water damage in our kitchen which caused damage to our cabinets, walls to our bathrooms and bathroom flooring. We started with another company who did our demo and the communication was really bad, they were not planning to do any of our repair/Reno work although we thought they were. Turned out that was lucky for us because we found CCCR and the experience was night and day.Mike was our project manager and he kept us in the loop with everything, was incredibly professional, reliable and kind. We had our cabinets completely redone, upgraded the counter tops, lots of drywall work, electrical work, plumbing and more. We are so happy with our new kitchen and updated bathroom. Thank you CCCR!

Jun 2021

Had a tree fall on one of my rental properties. Central Coast Causalty Was the go to company by my insurance. In order to repair the damage it required the services of several different tradesmen. They employ an excellent group of tradesmen that got the job done quickly and when the job was done it looked better than before the damage. I will definitely use these guys again. Completely professional and easy to work with.