About Mercedes-Benz of Arcadia
Mercedes-Benz of Arcadia provides a professional and customer-focused car buying experience, emphasizing safety and social distancing protocols. The dealership’s sales showroom is open, allowing a maximum of nine people in any area at a time, and requiring masks for entry. Customers appreciate the friendly staff who assist with discount applications and provide thorough support. Many reviewers mention the smooth transactions, often completed in under an hour, and express trust in the team. Kevin Wang receives praise for being professional, knowledgeable, and efficient, while Joseph Ma is recognized for his warm greeting and detailed answers to customer questions. The entire purchasing process at Mercedes-Benz of Arcadia is described as pleasant and satisfying, making it a recommended choice for those seeking an enjoyable car buying journey.
Kevin was by far the best salesperson we’ve ever worked with in all the years we’ve been buying cars. From the moment we walked in, he made us feel comfortable, listened to what we wanted, and never made us feel pressured. He was patient, honest, and truly cared about helping us find the right car — not just making a sale.
The entire process was smooth, quick, and stress-free. Everyone treated us with so much respect, and it honestly felt like they valued our time and business. This is exactly how car buying should be for everyone.
If you ever come here, make sure you go to Kevin — he’ll take great care of you and make the whole experience enjoyable....read full review
I had an amazing experience buying from Mercedes of Arcadia. Charlotte was super friendly and helpful. She made sure all our questions were answered. I brought my own financing from my bank, and they accepted it with no hassle or pressure to finance through them. Overall, it was a phenomenal experience, and they’ve definitely earned a customer for life.
Again, thank you Charlotte for the great experience.
I had an amazing experience with the team at Mercedes of Arcadia. Kevin showed superb salesmanship-he explained everything in great details and made the car buying process not only easy but genuinely fun with his great sense of humor. He went above and beyond the call of duty and made sure I understood every part before moving forward. Charles was also fantastic! He helped me setup my car and made sure I understood every part how to use them properly. His patience and knowledge really stood out. Last but not least Celina was equally impressive. She walked me through every part of the co tracts and warranties with a smile and handled everything efficiently and professionally....read full review