Foothill Pulmonary & Critical Care Consultants Medical Group

I've been a patient here for 15+ years. My doctor retired and so I continued with the new doctor who took over her patients. I have to say I'm extremely disappointed in how the practice is now. When I call, people are very short and rude. They act as though I've completely interrupted their day and am such a burden for calling. When I try and get prescriptions filled, sometimes they don't fill them or respond to the pharmacy. I'll have to call several times to get someone to respond. Now even though I'm writing this during the time of COVID, this has been happening since I started with this new doctor. So this isn't a reflection of the... read full review

I've been a patient here for 15+ years. My doctor retired and so I continued with the new doctor who took over her patients. I have to say I'm extremely disappointed in how the practice is now. When I call, people are very short and rude. They act as though I've completely interrupted their day and am such a burden for calling. When I try and get prescriptions filled, sometimes they don't fill them or respond to the pharmacy. I'll have to call several times to get someone to respond. Now even though I'm writing this during the time of COVID, this has been happening since I started with this new doctor. So this isn't a reflection of the... read full review

Dr azizada gets five stars but the front desk staff needs training in customer service. They didn’t request the records for our f/u appt. Crystal at the Front desk had attitude that we were late even though she wasn’t at her desk when we signed in -said she wasn’t sure if we could be seen since we were “late”- she was the one that made us more than 10 min late checking us in