About Aire Serv of Pasadena
Aire Serv of Pasadena is a reliable heating and air conditioning company that provides installation, maintenance, and repair services. Their team of service professionals is known for excellent communication, prompt arrival, and attention to detail. Technicians take the time to troubleshoot issues, explain problems clearly, and ensure thorough cleanup after the job is done. With a commitment to customer service and the Neighborly Done Right Promise, Aire Serv of Pasadena is a trustworthy choice for HVAC needs. Customers appreciate the professionalism and punctuality of the staff, with many noting the company's ability to fit them in during emergencies. Their dedication to providing information and solutions that truly meet customer needs has garnered positive feedback, making them a recommended option in the community. Customers have praised the technicians, such as Adriana and Bryan, for their expertise, friendliness, and willingness to answer questions, as well as the company's responsiveness in addressing issues promptly, even on weekends.
Andy did a great job explaining the issue and options for resolving it. He also laid out potential future issues and explained the yearly maintenance plan which I appreciated. He was on time and professional.
A week ago on a Sunday my air conditioner went out. I called multiple companies. Aire Serv was the only company that answered the phone personally AND called me back with an update on whether someone could come out. When they were able to come out they came during the time window given, assessed the issue and fixed it, and I had cold air again in no time.
During the visit, I had a couple of questions for Brian, the technician, and he gladly answered them. A very positive experience for me, and a service I would happily use again.
I had called in with some questions for a upcoming project for one of my properties and Vanessa walked me through the process and addressed all my questions/concerns in a very friendly and professional manner. I look forward to doing business with this company. THANKS Vanessa.