Not impressed with the optical department. Optician was more interested in speaking than listening. Seems fresh out of school and knows the book answers but not a lot of real life experience. Front office staff had incorrect information on their records for my name/address and they acted like it was my fault - acting harried, bothered and uninterested. Received prescription for lenses with incomplete info so I cannot place online order for new lenses and after 2 messages left, still no return call. I won't be back for optical services.
August 2024
It's alright, I don't think the Eye exam was that good, it wasn't really a complete test of what I usually get. I received my glasses really quickly after ordering them. Thanks to the amazing Lady whom put in my order, as soon as they arrived they were sent off to get the special order done and was finished and ready for pick up within a week. I paid for them after I had received my glasses.@ before they told me I had to pay for them when I ordered them, but I did not have to pay them Cash, then, as they said so they just sent them out to get them filled before I paid..
July 2024
It is a daunting task to accompany your loved one for an eye examination that would lead to a recommendation for an eye surgery in a following weeks or so. The atmosphere does not command a warm welcoming nature. However, it feels more of a routine check-ups conducted with a professional manner.
Not impressed with the optical department. Optician was more interested in speaking than listening. Seems fresh out of school and knows the book answers but not a lot of real life experience. Front office staff had incorrect information on their records for my name/address and they acted like it was my fault - acting harried, bothered and uninterested. Received prescription for lenses with incomplete info so I cannot place online order for new lenses and after 2 messages left, still no return call. I won't be back for optical services.
It's alright, I don't think the Eye exam was that good, it wasn't really a complete test of what I usually get. I received my glasses really quickly after ordering them. Thanks to the amazing Lady whom put in my order, as soon as they arrived they were sent off to get the special order done and was finished and ready for pick up within a week. I paid for them after I had received my glasses.@ before they told me I had to pay for them when I ordered them, but I did not have to pay them Cash, then, as they said so they just sent them out to get them filled before I paid..
It is a daunting task to accompany your loved one for an eye examination that would lead to a recommendation for an eye surgery in a following weeks or so. The atmosphere does not command a warm welcoming nature. However, it feels more of a routine check-ups conducted with a professional manner.