St. Mary Urgent Care - Apple Valley

St. Mary Urgent Care provides convenient and efficient medical care for a variety of non-life-threatening conditions. The staff is described as helpful, caring, and friendly, providing excellent service to patients. Patients have reported positive experiences, with quick check-in, efficient treatment, and effective medication prescribed by the skilled doctors. The clinic is highly recommended for its ability to get patients back to their busy lives in a timely manner. The clinic offers a range of services, including bandages, antiseptics, and antibiotics, with a quick diagnosis process. It is suitable for minor medical issues, but not recommended for more serious conditions like heart problems, cancer, or pneumonia. Patients have generally had good results, with four visits reporting positive outcomes. However, some patients have experienced issues with prescriptions, including mistakes in transcription and difficulty reaching staff to correct the errors. The phone system has been criticized as inefficient, with calls going directly to voicemail and delayed responses. The clinic is encouraged to improve its communication and customer service to provide a more seamless experience for patients.