Pro Desk at The Home Depot

Feb 2023

I had them installed my sliding patio door, I paid a lot of money for it, when first big storm came, there was water coming in from the bottom of the sliding door. Evidently they didn't sealed it correctly.Then refused to fix the problem.

Dec 2022

I wish I could leave a better comment but I'm just upset that Home Depot ruined my brother's experience buying a gift card for my wife and I for Christmas. My wife and I went to use the card on 12/26/22 at the San Bernardino Hospitality store and there was a zero balance. My brother had bought us a $200 value gift card. My wife and I were embarrassed. Instead of making a scene after trying 3 times at the self checkout we instead used my HD card to purchase our items at the set checkout. I called my brother about what had happened. My brother went to the Apple Valley store where he purchased it. The staff said they were going to investigate it but haven't got back to him. According to the Apple Valley store the gift card was used at a Victorville 2 days after my brother bought the gift card on 12/16/22. Today my brother went back to the Apple Valley store. but was not able to talk to management or loss prevention. The associate he was talking to today told him that it happens to honest paying customers every year. It's just a shame that issues like are not handled more seriously. My brother is out $200 and my wife and I where forced to pay $177 for our purchase. Home Depot made $377 and does not care for their customers.

Oct 2022

I've had 2/2 delivery issues with Home depot. If you are ordering large items or appliances beware. Theyll use sketchy final delivery companies such as NSD and IF you are lucky enough to see the guy deliver to your neighbors house you will have the pleasure of hauling your product home yourself. use better shippers HD. Other than that... I like em more than Lowes.