About 1st Impressions Dentistry - Shannon Russell, DDS
1st Impressions Dentistry - Shannon Russell, DDS, is highly praised for its outstanding care and professional staff. Patients of all ages, from seniors to those living far away, appreciate the modern, clean facility equipped with state-of-the-art equipment. The team, including hygienists and assistants, is described as friendly, professional, and caring, making patients feel comfortable and well-informed. Dr. Russell is known for his gentle approach, including painless shots, and his honest, straightforward communication. Many patients have experienced prompt service, even for urgent needs like crowns coming off, with same-day appointments available. The practice offers an in-house dental plan that provides discounts and simplifies treatment planning. Patients value the thorough care, attention to detail, and the ability to do many procedures in-house, which adds to their confidence in the office. Over time, even those who previously dreaded dental visits find themselves appreciating the care they receive, with some planning to continue treatment into their later years. Overall, the office is recognized as one of the most professional and friendly practices in the area, earning high trust and loyalty from its patients.
DDS Russell's office is outstanding! His team members are top of their profession. At 69 years young I have never been to such a perfect dentist practice. Molly, Macie, Gina, and Jena is as perfect as you can get. Special note, DDS Russell gives painless shots as well. Glad I found this dental office.
I live up in the Sierras and my dentist is in San Jose. Unfortunately I had a crown come off and gave 1st Impressions a call and they got me in the same day! Well let me say, I was absolutely blown away. The facility is sparkling clean, fully modern with state of the art equipment, and a super friendly staff.My dental needs were not simple and required a bunch of paper work to put it all together so I could see the treatment plan and costs. I applied for their in house dental plan and immediately received a nice discount on all my needed work. The DR sat down with me and was honest and to the point with no sugar coating. My kind of guy. Zero attitudes from anyone and...read full review
Well organized, well run practice. Dr. Russell is a top notch Dentist. The office can do almost anything needed "in house" . I look forward to seeing Kim my hygienist regularly. Her and Dr. Russell give me every confidence in their work. They have gone out of their way to see that I am informed. The Best. Highly recommend Dr. Russell and his office. Thanks to them all.