Our family had the unfortunate luck of finding mold in our home, but ER Disaster Services took us on and felt as if they took our situation personally. I knew my family would be in good hands when I met Stephen, Chris, and Jorge as all three of them showed outstanding customer service. They exemplified professionalism throughout the entire process. As someone who has never dealt with this sort of issue before, they did a wonderful job at communicating and answering all my questions (and trust me I had a lot). So glad we have them locally and will always recommend them when given the chance. Thank you guys for making my home safe!
July 2024
My personal experience with this company has truly been a godsend after everything my family and I have been through up until hiring them. Michael Behnke our Project Manager has been with us every step of the way, fighting for us to make sure we get our home back to functionality and living comfortably again. Steven our head of Mitigation came in and explained the game plan, and followed through with everything he said was going to be done. Heidi and Deante did a great job packing up our belongings and handling them with care for storage during this process, which was one less thing for my family to worry about during this already stressful time. Jorge and Deante handled... read full review
June 2024
I had the misfortune of finding mold in my wall while prepping a bedroom for new flooring. These guys were able to schedule an inspection and start the removal and remediation within days of contacting them. Chris, the project manager who performed the inspection, was very helpful in giving me tips on how to seal the likely water entry points he identified on that side of my house. Jorge, the tech who did the removal and remediation, was so thoughtful and thorough in his work. I also appreciated the fact that he was willing to complete the job over a holiday weekend since we had a family trip out of town planned shortly after. Grateful for these guys! Thanks for a job... read full review
Our family had the unfortunate luck of finding mold in our home, but ER Disaster Services took us on and felt as if they took our situation personally. I knew my family would be in good hands when I met Stephen, Chris, and Jorge as all three of them showed outstanding customer service. They exemplified professionalism throughout the entire process. As someone who has never dealt with this sort of issue before, they did a wonderful job at communicating and answering all my questions (and trust me I had a lot). So glad we have them locally and will always recommend them when given the chance. Thank you guys for making my home safe!
My personal experience with this company has truly been a godsend after everything my family and I have been through up until hiring them. Michael Behnke our Project Manager has been with us every step of the way, fighting for us to make sure we get our home back to functionality and living comfortably again. Steven our head of Mitigation came in and explained the game plan, and followed through with everything he said was going to be done. Heidi and Deante did a great job packing up our belongings and handling them with care for storage during this process, which was one less thing for my family to worry about during this already stressful time. Jorge and Deante handled... read full review
I had the misfortune of finding mold in my wall while prepping a bedroom for new flooring. These guys were able to schedule an inspection and start the removal and remediation within days of contacting them. Chris, the project manager who performed the inspection, was very helpful in giving me tips on how to seal the likely water entry points he identified on that side of my house. Jorge, the tech who did the removal and remediation, was so thoughtful and thorough in his work. I also appreciated the fact that he was willing to complete the job over a holiday weekend since we had a family trip out of town planned shortly after. Grateful for these guys! Thanks for a job... read full review