Reviews for Ramco Refrigeration, Air Conditioning & Mechanical Company Inc
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From Ramco Refrigeration, Air Conditioning & Mechanical Company Inc
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Ratings
Google: 4.2/5 
BBB: No RatingRamco Refrigeration, Air Conditioning & Mechanical Company Inc
3921 E Miraloma Ave, Anaheim
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Called this company to come out and fix our Ice Machine, not only did we pay for the service, but they charged us an extra service 2 days later, and again 5 days later. Stating they needed to clean our Ice machine, very strange how I asked for an explanation of the triple service calls and why the extra cost? No one could explain why. Also, our ice machine that was so called cleaned was fifthly!!!!Lastly, instead of explaining the calls/service since we needed new parts that would of been more business for Ramco, management said I will write off the bill of $470.00 and go find someone else to do the work for you. I was shocked since all we wanted was an explanation of the bills since we already paid the 1st service and the 2nd service was to clean the machine that was NEVER cleaned!!!! It would be very embarrassing for the company if I would show the pictures online.
Michael AC technician came out on short notice to help disconnect HVAC unit. Super polite, knowledgeable and helpful. He quickly got to work in an organized fashion to disconnect our unit and meanwhile diagnosed some potential issues with a 15 yr old unit. Shrink wrapped and stowed my unit in prep for other construction prior to reconnection. Thanks a bunch for your help and professionalism!
this company is either a bunch of scam artists or they don't know anything about customer service.I called Ramco to fix my ice machine at work and they came out in a fairly timely manner, but they charged me for 2 hours labor for only being there 25 minutes. the tech was talking to me for 20 minutes so I guess I was probably billed for that as well. they charge $175 per hour for labor and I was billed $285 for cleaning a sensor which was no more than 20 minutes. this is insane. they don't have an amount on their invoice when they ask you to sign and then you receive an invoice a week later with extra hours billed. buyer beware! when I called the office to resolve the extra hours billed the person on the phone was very unprofessional and rude!!! not helpful or even willing to listen to any reason.