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Reviews for New Century BMW Certified Collision Repair Center
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New Century BMW Certified Collision Repair Center
3001 W Main St, Alhambra
Directions Call Website Suggest an Edit
3001 W Main St, Alhambra
Directions Call Website Suggest an Edit
Great experience with Jay at New Century BMW . They fixed my x3 while I was out of town. Jay and crew were a delight to work with . They car was done in a timely manner and bonus they returned the car looking perfect ( was wax and shined up wheels . ) Jay actually touched up a few tiny spots that were not part of the repair! Wendy in the office kept me informed and also sent guys to drop me off and pick me up at my convenience. All and all a great experience with people who went above and beyond my expectations. I left Mercedes after years because the service was so lame. I gave BMW a chance ... so happy I did !!
New Century BMW Collision center is absolutely fantastic. This was my first car accident. Jorge Alvarado and his team did an excellent job from start to finish to make sure my car is taken a good care of. The entire process was 2 weeks long which is very short considering the damage to my car. Every time I called Jorge, he picked up and answered all my questions. Jorge told me that they used all BMW original parts to repair the damage to my car. They were also kind enough to send me a car to drop and pick me up from home!! I had a few questions when I picked up my car, the gentleman from the repairing team came and addressed all my concerns. Thank you Jorge Alvarado and... read full review
I recently discovered that the tow-hitch cover on my BMW was missing. Since I recently purchased the car, I was unhappy with the unsightly gap on the back. I purchased the replacement part from the Dealership, but it was unpainted. Enter New Century BMW Collision Center with Jorge (Jay) to the rescue. He was able to color match the hitch cover to my car's exact hue - Melbourne Red. Great service, exceptional value. Here's to you Jorge and New Century, you have a new client as long as I have a BMW.