Plumbing Plus

Oct 2023

So disappointed! Came quickly, seemed like a nice guy. He fiddled with our toilet for a few minutes and thought he might have solved the problem (running by itself every 20 mins.) Charged us the minimum fee for coming out $140, but offered to come back if it still ran and not charge us the service fee, but just the cost of the new brand name part. Of course it still ran. I called and emailed that we needed him to come back. No answer. Waited a week and tried again. He said his VM had broken (but email too?) but agreed to come back and set a time. He told us the brand name part was very expensive. Oddly, his estimate of the cost of that part went up 3 times. He'd even written it on our receipt the first time! I knew he was padding, but I was going to pay it anyway to solve the problem and to help compensate him for a second trip. But he never bothered to come out, despite his written offer. After the no show and waiting a few weeks, we bought the part at Ace for $15. Sad to say, you can't trust this guy.

Jan 2022

We needed a few things worked on, replace leaky hot water shut-off valve under the kitchen sink, adjustment to the kitchen sink drain so that it would not come apart (and leak), and adjustments to faucets/drains which were out of line and didn't plug correctly in our master bath. Scott fixed all of these things and also found another small leak which he fixed. He also made the space under our kitchen sink look tidier by making sure the hoses and wiring under the sink were not in a jumbled mess. Overall, Scott is very personable and explains clearly what he's done, and even advises how we could do some small things ourselves.

Dec 2021

All I can say is Wow! I woke up to no hot water so called Plumbing Plus. Great reviews and now I understand why. He answered the phone right away, immediately walked me through removing the water filter at the bottom of my tankless heater. Cleaned and replace and all works! Wow - great save to another holiday weekend. Thank you!