Midas

Midas, located in Victoria (Colwood), BC, is known for its reliable and high-quality auto repair services. The business has a long-standing reputation for exceptional service, quality, and reliability since its establishment in 1956. Midas offers a range of services including brake repair, oil changes, tire installation, engine maintenance, steering and exhaust repair. Customers have praised the front staff for their friendliness and helpfulness. In one instance, the staff provided a price range for a repair job over the phone, even though the actual price ended up being different due to a misdiagnosis of the issue. The customer appreciated the effort and transparency. Midas also offers shuttle services for customers who require transportation while their vehicles are being repaired. One customer was able to get a set of new tires installed on short notice, despite not being able to drive their car to the shop. The staff arranged for the customer's other vehicle to be picked up and returned after the repair was completed. In addition to tire installations, Midas has also provided excellent service for more complex repairs. One customer's calipers had seized, and Midas took in the car on a Friday evening to diagnose the issue. Although the issue was not able to be addressed that day, the staff called the customer to keep them updated. The next day, the customer received a call with the source of the issue as well as a few maintenance recommendations. The necessary repairs were completed, and the staff even replaced a battery connection at no charge. Overall, Midas is a reliable and customer-focused auto repair shop that provides excellent service and quality repairs.