Voted # 1 In Victoria I definitely saw Smiles throughout my experience under those hoods -site is very clean Evident Atmosphere “Happy Friday“ Team Oriented Workplace Clean, Quick and Attentive! I’ll go again Thank you
October 2024
My wife and I both go to this location for our basic oil changes. Ryan is the manager there and he has a great attitude towards the customer and creating a positive customer experience. A few days after the last time I was in I had an unrelated oil line leak. As Ryan's team was the last to work on my vehicle, I took it in to them to see if they could help trace the problem. Ryan worked with me for 45 minutes, topped up the oil in my vehicle and recommended a great mechanic nearby. He did all of this and would not accept any payment. We like these folks and recommend them wholeheartedly. If you're upset by the direction customer service is going... read full review
October 2024
The employee assisting me asked about a code that came on the dash when the vehicle started. I explained it was notification for the rear back up sensors needing to be serviced. He said he could look to try and reset the code, but it still shows the notification when the vehicle is started and the sensors do not function. The backup camera worked fine before that however and the next time I used it the camera was distorted and unusable. I don’t know if what they did to “reset” the code to the sensors had anything to do with the backup camera but it’s awfully odd timing.
Update* The business contacted me right away which i assume was to look... read full review
Voted # 1 In Victoria
I definitely saw Smiles throughout my experience under those hoods -site is very clean
Evident Atmosphere “Happy Friday“ Team
Oriented Workplace
Clean, Quick and Attentive!
I’ll go again
Thank you
My wife and I both go to this location for our basic oil changes. Ryan is the manager there and he has a great attitude towards the customer and creating a positive customer experience. A few days after the last time I was in I had an unrelated oil line leak. As Ryan's team was the last to work on my vehicle, I took it in to them to see if they could help trace the problem. Ryan worked with me for 45 minutes, topped up the oil in my vehicle and recommended a great mechanic nearby. He did all of this and would not accept any payment. We like these folks and recommend them wholeheartedly.
If you're upset by the direction customer service is going... read full review
The employee assisting me asked about a code that came on the dash when the vehicle started. I explained it was notification for the rear back up sensors needing to be serviced. He said he could look to try and reset the code, but it still shows the notification when the vehicle is started and the sensors do not function. The backup camera worked fine before that however and the next time I used it the camera was distorted and unusable. I don’t know if what they did to “reset” the code to the sensors had anything to do with the backup camera but it’s awfully odd timing.
Update* The business contacted me right away which i assume was to look... read full review