Young Drivers of Canada - Vancouver Kitsilano Driving School

The zoom classroom work was good. and the online course was good. Videos showed from the drivers point of view was very helpful. Dealing with the administration has been less than good. They lost my registration, computers down....? Took a fair bit of time sorting out login passwords etc because of the office confusion. The administration is not helpful, they have asked me to resend paperwork I completed a couple of months ago. Then, I could not open the paperwork attachments on my email. Then I was told it was all scanned-???? I have no idea what this person is doing. Nice person but-Very disorganized. Hard to contact by phone. Emails take a couple of days to be returned.... read full review

If you are looking for a good driving instructor Jacob R is the man to go to. Jacob R is a very friendly guy and he made me feel much more confident with my driving, I could not recommend Jacob R enough!

UPDATE: Perhaps they were having a bad staffing week when In posted my last review. This week they have been responsive to emails and only 15-25 min on hold. And I have received correct info for every subsequent request.ORIGINAL: Terrible customer service. They are terribly unorganized. Spent 2 hours on hold trying to get the classroom zoom link sent to us as they didn't send it originally, after 2 hours on hold and finally receiving 2 links, it turns out they sent two wrong links and now we have no way to get in touch with them without waiting on hold for 2 hours again. Would not waste my time or money with this company again.