Reviews for Yaletown Pet Hospital

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  • Aug 2024

    Yaletown Pet Hospital is a full-service veterinary clinic located in Vancouver's lively Yaletown neighborhood, serving as the only veterinary clinic in the downtown core south of Granville Street. The clinic provides quality veterinary services to the area's many animal companions, including a visible pack of dogs and a less visible group of cats. Customers have consistently praised the clinic's vets and technicians for their friendly and thorough care, with one customer's 18-year-old dog feeling sick and leaving the clinic acting like a young adult again. Another customer has been coming to the clinic for four years and has always received good care for their pet. However, there have been some concerns about the front desk staff. One customer had a 15-minute wait after their appointment, being ignored by the staff while they called up people behind them in line. The customer also had to ask for the prescriptions on their pet's file, as this was missed by the staff. This led to a strange and unsettling experience, with other customers noticing and commenting on it. Overall, Yaletown Pet Hospital provides excellent veterinary care to the area's animal companions, but there is room for improvement in the front desk staff's customer service.

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From Yaletown Pet Hospital

From its origins as Vancouver’s warehouse district, Yaletown has been transformed into an exciting and vibrant neighbourhood full of interesting shops, amazing restaurants and a diverse community. The human population has brought along with it a huge number of animal companions, including a highly visible pack of dogs, and an equally large but less visible clutter of cats. At Yaletown Pet Hospital, we are pleased to provide quality veterinary services to the area’s furry family members. Yaletown Pet Hospital is a full service veterinary clinic, and is currently the only veterinary clinic south of Granville Street serving the downtown core of Vancouver.

Hours

Monday: 8AM - 7PM
Tuesday: 8AM - 12:30PM
1:30 - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 9AM - 6:30PM
Sunday: 9AM - 6:30PM

Tips

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