About VCA Canada Vancouver Animal Emergency and Referral Centre
VCA Canada Vancouver Animal Emergency & Referral Centre is an emergency veterinary hospital located near Downtown Vancouver. They provide urgent care and specialty consultations through referrals from regular veterinarians. The centre focuses on the health and happiness of pets, working closely with their owners and primary care veterinarians. The staff is praised for their professionalism, kindness, compassion, and careful approach to pet care. Clients appreciate the vets' ability to make sound decisions and prioritize pet safety without unnecessary procedures. VCA offers a range of services including Internal Medicine, Surgery, Ophthalmology, and Cardiology. They have a triage system similar to human hospitals, prioritizing urgent cases. The centre is highly recommended for its excellent care, with some clients noting how quick and efficient they are, especially compared to other hospitals in the area. The team at VCA is known for their expertise and dedication, providing straightforward answers and advice, and ensuring pets are in the best hands during stressful situations. Clients have praised the VCA team for their attention to detail and genuine care for the animals. The vets and nurses have demonstrated their willingness to go above and beyond, even for unusual cases like a client's bunny. Customers have felt reassured by the clear communication and thorough explanations provided by the staff, particularly Dr. Pearce, an eye specialist who made a client's cat's appointment a "very pleasant and informative" experience.
If you're looking for a hospital you can trust, it would be this one.
We have brought our bunny to them multiple times when his tummy was really bothering him and although they didn't have a bunny specialist on duty, they went above and beyond to take care of our baby boy, and after every visit he was back to his energetic self!
The vets and nurses are extremely detail oriented and very caring, making it clear they all love what they do.
I had my regular vet check my cat Jerry's eye since one pupil was larger than the other eye. My vet gave me eye drops to put in Jerry's eye three times a day and referred me to VCA since he said he is not an eye specialist. I've never heard of VCA, let alone to drive all the way into Vancouver from Abbotsford, but my vet who I totally trust, said Jerry needs to go to VCA. I'm really glad that I went, from the friendly helpful staff in reception, to the assistant that took good care of Jerry upon entering the appointment. Dr. Pearce came in and was very gentle and attentive to Jerry. Dr. Pearce explained everything I needed to know what was going on with Jerry's eye,...read full review
My dog had a very good visit for an eye condition today with Dr. Pearce and Jen the technician. Jen quickly, skillfully, and caringly completed a battery of tests on my reactive dog without issue. She is the best I have ever seen. Dr. Pearce did a thorough exam and gave a clear diagnosis and very definitive recommendations. I left feeling confident in the longterm path ahead for my pup. They also provided very detailed assessment notes which helped explain the results to my family. While I hope to not need future visits, I would return to Dr. Pearce and Jen without hesitation.