Reviews for Pioneer Plumbing
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.7/5Pioneer Plumbing
1202 Harwood St #1101, Vancouver
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Pioneer has been working on a repair of my HVAC & Hotwater system for 3 months so far. We were without Hot water for 2.5 months and they have now told us it will be a further 3 weeks for the HVAC repair. They admitted after the initial work that they billed me (and I paid) $5k for, that the part they replaced wasn't actually broken. They have billed me for parts not needed to be replaced (which they admitted), forgotten to order parts on numerous occasions and now the repair is going to cost $3k more than I was originally quoted for a brand new unit. 3 months in and they seem oblivious to what they've put us through. It's an absolute joke.
We had our hot water tank replaced a little while ago. The folks at Pioneer were able to get a replacement installed the day after we called them. The technician was polite and professional. She explained all the work that was done and left everything neat and tidy. We have used them in the past and will call them again for our plumbing needs. Great Service!