Originally took my truck in and he had a look over it. Turns out it had a crack under the steering box (common for this truck). He pointed it out and gave me a list of things to do before he could do the alignment. Ball joints etc… He didn’t charge me for looking into it and offered to do the work at a good price but it would be a few weeks before they could get to it. Very fair assessment. I opted to fix the issues myself as I had time and brought it in a week later. Truck was in and out over night for the alignment. Super happy with the work and at a good price!10/10 going to bring my vehicles there again and have referred my friends. Cheers!
October 2023
Honestly the best! James and Shayne have done amazing work on my truck (yukon denali). They know what they are doing, and there is a reason they have been in business for 18 years. It is people like them that make the difference.
October 2023
I highly recommend this company. I was referred to them from my mechanic bc I had a noise in my front end (2012 Mazda 5) that my mechanic couldn’t diagnose. The Pacific Rim team were diligent & found the problem solely due to attention to the smallest detail.I was certain that I needed a wheel alignment & had also asked for that to be done. They were honest & said that they had checked but that I didn’t need an alignment. They could have charged me extra for that w/o me ever knowing.So for both those reasons I give them high marks. They also called several times to keep me updated throughout the morning, & called me as soon as the car was ready.
Originally took my truck in and he had a look over it. Turns out it had a crack under the steering box (common for this truck). He pointed it out and gave me a list of things to do before he could do the alignment. Ball joints etc… He didn’t charge me for looking into it and offered to do the work at a good price but it would be a few weeks before they could get to it. Very fair assessment. I opted to fix the issues myself as I had time and brought it in a week later. Truck was in and out over night for the alignment. Super happy with the work and at a good price!10/10 going to bring my vehicles there again and have referred my friends. Cheers!
Honestly the best! James and Shayne have done amazing work on my truck (yukon denali). They know what they are doing, and there is a reason they have been in business for 18 years. It is people like them that make the difference.
I highly recommend this company. I was referred to them from my mechanic bc I had a noise in my front end (2012 Mazda 5) that my mechanic couldn’t diagnose. The Pacific Rim team were diligent & found the problem solely due to attention to the smallest detail.I was certain that I needed a wheel alignment & had also asked for that to be done. They were honest & said that they had checked but that I didn’t need an alignment. They could have charged me extra for that w/o me ever knowing.So for both those reasons I give them high marks. They also called several times to keep me updated throughout the morning, & called me as soon as the car was ready.