Dr. Kavian was very patient, thoughtful, and knowledgeable, answered all of my questions and went above and beyond. Jasmine did an excellent job as well, she greeted me kindly and with a smile, directed me through the pretesting with clear instructions, and was quick, efficient, and accurate during the whole process. What a great team, thank you very much for everything!
May 2024
I’ve had my glasses for two weeks now and I really like them! Here’s my review:Pros:• Cost: I’ve got a high prescription (-6 and above) and with the thinnest lenses plus my frames (Camrose, for anyone interested), it only cost me $162 which isn’t too bad. They also have a 30 day return policy.• In-Store Customer Service: Arunansh was my sales assistant and he was super nice in helping me pick out a frame. He even dug into a clear tub of them to give me more options. The woman who helped me during my pick up was great too.Cons:• Long Production Time: It took them 13 BUSINESS days to get my glasses to me. I ordered them April 2 and didn’t get them until... read full review
March 2024
One of the eyewear consultants at this store called Iraj Mohammadi provided exceptional help while we were buying glasses. He was knowledgeable, patient, and friendly. His assistance made the experience stress-free and enjoyable.Thank you so much Mr. Iraj!Highly recommended!
Dr. Kavian was very patient, thoughtful, and knowledgeable, answered all of my questions and went above and beyond. Jasmine did an excellent job as well, she greeted me kindly and with a smile, directed me through the pretesting with clear instructions, and was quick, efficient, and accurate during the whole process. What a great team, thank you very much for everything!
I’ve had my glasses for two weeks now and I really like them! Here’s my review:Pros:• Cost: I’ve got a high prescription (-6 and above) and with the thinnest lenses plus my frames (Camrose, for anyone interested), it only cost me $162 which isn’t too bad. They also have a 30 day return policy.• In-Store Customer Service: Arunansh was my sales assistant and he was super nice in helping me pick out a frame. He even dug into a clear tub of them to give me more options. The woman who helped me during my pick up was great too.Cons:• Long Production Time: It took them 13 BUSINESS days to get my glasses to me. I ordered them April 2 and didn’t get them until... read full review
One of the eyewear consultants at this store called Iraj Mohammadi provided exceptional help while we were buying glasses. He was knowledgeable, patient, and friendly. His assistance made the experience stress-free and enjoyable.Thank you so much Mr. Iraj!Highly recommended!