About Citrus Hair Salon
Citrus Hair Salon is a business that prioritizes guest experience and exceptional customer service. They are known for their expertise in color and hair extension services, and their staff is praised for being friendly and skilled. Heather, one of the stylists, is described as a saint for long or wavy/curly hair, helping clients rediscover their love for their curls. Meaghan is noted for her professionalism and skill, providing clear pricing options and excellent customer service. The salon's pricing is considered fair, and they offer additional amenities such as robes in the change room, snacks and drinks, and parking meter feeding. The salon itself is described as modern and clean, with great lighting. Kat, a stylist who has been working with a reviewer for almost 10 years, is praised for her ability to listen to her clients' needs while maintaining the health of their hair. Aysia has also developed a loyal following over seven years, with customers appreciating her attentive service. Overall, Citrus Hair Salon is highly recommended for their excellent service, skilled stylists, and inviting atmosphere.
I have always been satisfied with my results 5 stars. My stylist is Aysia. Been a longtime customer for 7 years. I previously left a negative review due to an unpleasant experience with a front desk member who insisted on charging a cancellation fee after my phone call with them caused me to miss the cancellation window by one minute. As a longtime customer, I felt extremely disrespected by how the situation was handled.
However, I want to acknowledge that the staff member did follow up with an email to apologize, and I truly appreciated that gesture. It showed accountability and a willingness to make things right.
Heather is an absolute saint for long or wavy/curly hair. I only go in once or twice a year and she still remembers me every time. I've been burned before with cuts that look like triangles or stylists cutting off way more than I thought they would, and so I'm sure I'm a bit a ball of nervous energy in her chair, but she immediately puts me at ease. If you're at all nervous about keeping your length, she will be careful and honest about how much is coming off. She's so patient when it comes to layer and bang length, for me just taking off a little at a time while it's dry and showing me step by step. I also love that every time she offers different kinds of blow drys:...read full review
I have been getting my hair cut by Meaghan for nearly 10 years at Citrus, and this continues to be the best salon I’ve ever been to. The nicest staff across the board, a beautiful space with lots of ways to elevate your experience (the coffee/tea options, the snacks, and now the extended food and bevvy menu(!! how fun)) and add some pampering treatments if you’re needing the extra TLC! Adding the little extra head massage to my haircut has been a game changer. Meaghan is so talented - she’s coloured my hair more than a few different ways with amazing results - she is patient, fun, and honest (and has steered me away for kore than a few bad ideas with gentleness...read full review