We went there in the morning. The two employees who stood by the entrance were unwelcoming - the female employee glared at us and the male employee looked away. They were discouraging people to come and shop. Did the manager know this?It was early in the morning and the store was not busy at all, but they had people paying at the Geek Squad department while we were waiting for the service at Geek Squad. Also, they did not make two separate queues for the cashier and for the Geek Squad so it was confusing for customers. Two employees, therefore, came to us one after the other to ask about us. Customers always pay by the entrance. It was odd to see that they had the... read full review
March 2024
They're short of staffs, every time I have walk around search for someone to assistant me with the products, and usually it takes long time until someone available to help me out.
March 2024
Long one:I’ve had a great buying experience at this store.I bought a MacBook pro and an Ipad Air. My partner got confused between Air and Pro. Had to come back to exchange the Air for the Pro.The staff named Mauricio who helped me with the exchange, an absolute G! Knowledgeable, patient, respectful, and understanding. Big s/o to him. He answered every question I asked, went over the whole bill with me, was okay if I left(I was quite indecisive and less informed than usual) without the purchase after all the efforts he put in me.Arber and few of his colleagues (Nisarg, the expressive south indian fellow(sorry I missed ur name), Hector) helped us make this purchase even... read full review
We went there in the morning. The two employees who stood by the entrance were unwelcoming - the female employee glared at us and the male employee looked away. They were discouraging people to come and shop. Did the manager know this?It was early in the morning and the store was not busy at all, but they had people paying at the Geek Squad department while we were waiting for the service at Geek Squad. Also, they did not make two separate queues for the cashier and for the Geek Squad so it was confusing for customers. Two employees, therefore, came to us one after the other to ask about us. Customers always pay by the entrance. It was odd to see that they had the... read full review
They're short of staffs, every time I have walk around search for someone to assistant me with the products, and usually it takes long time until someone available to help me out.
Long one:I’ve had a great buying experience at this store.I bought a MacBook pro and an Ipad Air. My partner got confused between Air and Pro. Had to come back to exchange the Air for the Pro.The staff named Mauricio who helped me with the exchange, an absolute G! Knowledgeable, patient, respectful, and understanding. Big s/o to him. He answered every question I asked, went over the whole bill with me, was okay if I left(I was quite indecisive and less informed than usual) without the purchase after all the efforts he put in me.Arber and few of his colleagues (Nisarg, the expressive south indian fellow(sorry I missed ur name), Hector) helped us make this purchase even... read full review