I've been a customer of Greg for over 10 years with several vehicles for business and personal. When he moved into this shop I followed. Some new faces took getting used to but Gagan at the front desk has been a pleasure to work with and Yudhvir goes above and beyond what would be expected for my service needs, I always recommend this shop to friends and family, great team!
June 2023
Greg should be one and THE ONLY ONE, running the front of the shop. He delivers short, sweet, and direct information to our ears. He is clear, informative and socially open. This is the formula! He certainly demonstrates and out performs his co-workers by MILES. Communicating with any other front of shop staff is a risk not even YOUR insurance can compensate! The technicians are largely skilled and that is because they are compensating for the shorter end of the stick in the store front. Horrendously lacking in administrative organization skills, customer care, and conflict management. In all truths, the technicians are barely compensating enough though. I see many positives,... read full review
November 2022
Amazing service and great people. I had a water leak in the roof of my truck and Aurora Automotive was able to take me in on the same day that I called them, and the truck was fixed and ready for pickup the next day. Aurora Automotive diagnosed where the leak was coming from, and permanently fixed the problem by changing my third brake light with a new light from Ford. I am extremely happy with the service provided by Aurora Automotive, and not to mention their services are priced quite competitively. If you need something to be fixed on your vehicle or just a routine service, Aurora Automotive is the go-to shop.
I've been a customer of Greg for over 10 years with several vehicles for business and personal. When he moved into this shop I followed. Some new faces took getting used to but Gagan at the front desk has been a pleasure to work with and Yudhvir goes above and beyond what would be expected for my service needs, I always recommend this shop to friends and family, great team!
Greg should be one and THE ONLY ONE, running the front of the shop. He delivers short, sweet, and direct information to our ears. He is clear, informative and socially open. This is the formula! He certainly demonstrates and out performs his co-workers by MILES. Communicating with any other front of shop staff is a risk not even YOUR insurance can compensate! The technicians are largely skilled and that is because they are compensating for the shorter end of the stick in the store front. Horrendously lacking in administrative organization skills, customer care, and conflict management. In all truths, the technicians are barely compensating enough though. I see many positives,... read full review
Amazing service and great people. I had a water leak in the roof of my truck and Aurora Automotive was able to take me in on the same day that I called them, and the truck was fixed and ready for pickup the next day. Aurora Automotive diagnosed where the leak was coming from, and permanently fixed the problem by changing my third brake light with a new light from Ford. I am extremely happy with the service provided by Aurora Automotive, and not to mention their services are priced quite competitively. If you need something to be fixed on your vehicle or just a routine service, Aurora Automotive is the go-to shop.