Craftsman Collision

Craftsman Collision has provided exceptional auto body repairs since 1977 and is recognized as the largest family-owned and operated auto body repair chain in Canada. Customers appreciate the award-winning customer service, quality craftsmanship, and the lifetime warranty offered on repairs. The facility is ICBC accredited, ensuring reliable service. Reviewers highlight the friendly and accommodating staff, particularly praising a manager for his welcoming attitude. Kevin and Aiman were noted for their professionalism and care during the repair process. Customers have shared positive experiences with quick responses and thorough communication, especially during processes like windshield replacement and ICBC claims. The staff is always on the ball, providing status updates and being available for any questions via text. The quality of work is another strong point, with excellent results in vehicle painting and repairs. A customer mentioned that even minor issues, like a grinding noise when turning right, were resolved efficiently. Craftsman Collision also provides a full clean of the car inside and out. While there may be occasional delays in part availability, the staff quickly addresses any concerns. Overall, Craftsman Collision is highly recommended for those seeking top-quality auto body repair services, a clean environment, and a friendly team committed to customer satisfaction.