“Sasquatch Heat Pumps came recommended to me from a neighbour. I'm so glad to have chosen them first to level, then deep-clean our heat pump. The unit was over a decade old, badly off kilter and likely never serviced. Kate at Sasquatch Heat Pumps fit an appointment into my schedule and Shaun came out almost immediately.
He assessed and addressed the issue with levelling the exterior unit and did a thorough inspection of the interior module. After performing a light cleaning as per the details of the visit, he identified a major issue of mold and bacteria inside the unit. This was a leftover from the previous owners, who had likely never serviced the unit. He was prompt, cheerful and professional and I was confident we were in good hands. After he was done, the exterior unit no longer sounded like a seaplane on final approach, but instead like a normal fan operating at optimum efficiency.
Back at the office, Kate was able to book Taylor in for a major deep-clean of the unit. Taylor was also prompt, cheerful and professional and very adept at cleaning out the deepest recesses of the wall-mount unit. After she was finished, the difference was dramatic! Our air smells fresh, the fan inside is quiet but more powerful and everything sparkles!
Overall, I would not hesitate to recommend Sasquatch Heat Pumps to anyone needing any type of heat-pump work done at a reasonable rate. From repair and maintenance, to a brand-new unit, I will be more than happy to continue to give them my business. Thank you so much to everyone on the team. You guys rock!“
Hvac
“Sasquatch Heat Pumps came recommended to me from a neighbour. I'm so glad to have chosen them first to level, then deep-clean our heat pump. The unit was over a decade old, badly off kilter and likely never serviced. Kate at Sasquatch Heat Pumps fit an appointment into my schedule and Shaun came out almost immediately.
He assessed and addressed the issue with levelling the exterior unit and did a thorough inspection of the interior module. After performing a light cleaning as per the details of the visit, he identified a major issue of mold and bacteria inside the unit. This was a leftover from the previous owners, who had likely never serviced the unit. He was prompt, cheerful and professional and I was confident we were in good hands. After he was done, the exterior unit no longer sounded like a seaplane on final approach, but instead like a normal fan operating at optimum efficiency.
Back at the office, Kate was able to book Taylor in for a major deep-clean of the unit. Taylor was also prompt, cheerful and professional and very adept at cleaning out the deepest recesses of the wall-mount unit. After she was finished, the difference was dramatic! Our air smells fresh, the fan inside is quiet but more powerful and everything sparkles!
Overall, I would not hesitate to recommend Sasquatch Heat Pumps to anyone needing any type of heat-pump work done at a reasonable rate. From repair and maintenance, to a brand-new unit, I will be more than happy to continue to give them my business. Thank you so much to everyone on the team. You guys rock!“