Excellent , professional experience with Salmon Arm GM and with Rod and Steve. I purchased this vehicle basically sight unseen and they answered all my questions promptly and clearly. They negotiated fairly with no hesitation. made sure I was fully informed on all terms and conditions and when I arrived at the Dealership from over 6 hours away they made sure I was promptly looked after and back on the road home with a minimum of fuss and delay. excellent experience and a credit to both gentlemen for making the process as easy as it was.
February 2024
I have worked in the automotive industry for over 20 years. In fact, I worked in sales for a GM dealer and I can say that Salmon Arm GM is a great store. We were passing through town and needed an oil change. Not only did our truck go into the shop on time but the service advisor informed us that we needed some recalls done that they were happy to take care of while the truck was in the shop. Even with me working at a GM dealership, my truck would never have been through the shop in such a timely fashion . At Salmon Arm GM they got us through the shop in record time and we got a complimentary car wash too. The technician took a video walk around during the service to... read full review
January 2024
I felt the numbers given, both for the trade in and the purchase, were reasonable and fair. This gained my confidence with the sales team. Darren came in on a day off to show me the vehicle which made it really easy for me to fit into my schedule. Darren is a friendly, personable, and direct salesperson and I appreciated that.
Excellent , professional experience with Salmon Arm GM and with Rod and Steve. I purchased this vehicle basically sight unseen and they answered all my questions promptly and clearly. They negotiated fairly with no hesitation. made sure I was fully informed on all terms and conditions and when I arrived at the Dealership from over 6 hours away they made sure I was promptly looked after and back on the road home with a minimum of fuss and delay. excellent experience and a credit to both gentlemen for making the process as easy as it was.
I have worked in the automotive industry for over 20 years. In fact, I worked in sales for a GM dealer and I can say that Salmon Arm GM is a great store. We were passing through town and needed an oil change. Not only did our truck go into the shop on time but the service advisor informed us that we needed some recalls done that they were happy to take care of while the truck was in the shop. Even with me working at a GM dealership, my truck would never have been through the shop in such a timely fashion . At Salmon Arm GM they got us through the shop in record time and we got a complimentary car wash too. The technician took a video walk around during the service to... read full review
I felt the numbers given, both for the trade in and the purchase, were reasonable and fair. This gained my confidence with the sales team. Darren came in on a day off to show me the vehicle which made it really easy for me to fit into my schedule. Darren is a friendly, personable, and direct salesperson and I appreciated that.