Salmon Arm GM

Salmon Arm GM, located in the heart of the Shuswap in British Columbia, is known for its excellent and professional customer service. Their service area extends from Kamloops to Revelstoke, and from Sicamous to Armstrong, and they have received praise for their treatment of both local and out-of-town clients. One customer, who had previously worked in the automotive industry for over 20 years, had a great experience at Salmon Arm GM. They were passing through town and needed an oil change. Despite their previous experience in the industry, they were impressed by the timely service and the thoroughness of the technician, who took a video walk-around to show them the work being done. The customer also appreciated the manager, Ian Gray, for his friendly and approachable demeanor, which they felt was reflected in the rest of the staff and the store. Another customer had a positive experience with the sales team, specifically with Rod, Steve, and Darren. They purchased a vehicle sight unseen and were impressed by the clear and prompt communication, as well as the fair and reasonable numbers given for the trade-in and purchase. The customer also appreciated Darren's friendly and direct approach, as well as his willingness to come in on his day off to show the vehicle. Overall, Salmon Arm GM is commended for their professionalism, fairness, and excellent customer service. They are praised for their timely service and thorough inspections, as well as their friendly and approachable staff. The store is held in high regard and is seen as a standard for other businesses to strive for.