More than excellent service yesterday from Honda!! Although, upon arrival it was noted that my wheels were badly out of alignment resulting in a longer appointment time, Tommy Chung managed to get all the work done in record time so that I made it to a planned outing with friends at a movie, ON TIME!!!.. No easy feat! Thanks so much Tommy!
October 2024
I was shopping for my first car and had a perfect chance to meet with Paul Le. Paul is a great guy and I was lucky enough to have him as my sales consultant. Not only is helpful but knowledgeable with various cars. Paul was really patient and flexible with me as I had specific requests with the car and he also made sure it met my preference before final decision. I really enjoyed my experience here with my consultant. Highly recommended! :)
p/s: I mentioned in the beginning that I really wanted balloons on the delivery day. So he brought that specific pink balloons I wished for me. That’s so kind omg ?
October 2024
I recently visited Richmond Honda for a service issue after receiving little to no help at other dealerships. When I arrived at Richmond Honda and explained my problem, Pinaak, who wasn't even part of the service team, immediately stepped in to assist me. He quickly connected with the service advisor and ensured that a technician thoroughly tested my car and even took the time to test drive it with me. Pinaak’s dedication and proactive approach really stood out. His professionalism and willingness to help, despite not being directly involved in the service area, made a significant difference in my experience. I truly appreciate his excellent customer service!
More than excellent service yesterday from Honda!! Although, upon arrival it was noted that my wheels were badly out of alignment resulting in a longer appointment time, Tommy Chung managed to get all the work done in record time so that I made it to a planned outing with friends at a movie, ON TIME!!!.. No easy feat! Thanks so much Tommy!
I was shopping for my first car and had a perfect chance to meet with Paul Le. Paul is a great guy and I was lucky enough to have him as my sales consultant. Not only is helpful but knowledgeable with various cars. Paul was really patient and flexible with me as I had specific requests with the car and he also made sure it met my preference before final decision. I really enjoyed my experience here with my consultant. Highly recommended! :)
p/s: I mentioned in the beginning that I really wanted balloons on the delivery day. So he brought that specific pink balloons I wished for me. That’s so kind omg ?
I recently visited Richmond Honda for a service issue after receiving little to no help at other dealerships. When I arrived at Richmond Honda and explained my problem, Pinaak, who wasn't even part of the service team, immediately stepped in to assist me. He quickly connected with the service advisor and ensured that a technician thoroughly tested my car and even took the time to test drive it with me. Pinaak’s dedication and proactive approach really stood out. His professionalism and willingness to help, despite not being directly involved in the service area, made a significant difference in my experience. I truly appreciate his excellent customer service!