About NOVUS Glass Richmond
Reviews for NOVUS Glass Richmond
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
NOVUS Glass Richmond is a leading business in windshield repair and replacement, offering expert services for chips and cracks, including those up to 12 inches long. The team utilizes proprietary tools and technology, ensuring high-quality results that many competitors do not attempt. Customers appreciate the urgency and quick service, with some receiving repairs the next day after a break-in. The staff is known for their honesty, providing realistic timelines and recommendations even if it means losing business. With a focus on customer satisfaction, the knowledgeable and courteous team makes NOVUS Glass a reliable choice for auto glass repair needs. Local, owned, and operated, it proudly serves the community.
I needed my car window repaired following a break-in and was directed to Novus through ICBC. I was extremely impressed by their urgency to help and get the window fixed next day. JJ was very helpful and provided quick quality work. Thank you JJ, will be back in future as needs arise.
I just came for a chip repair covered under comprehensive, so can't speak to quality too much, but the manager told a customer the work would take too long (parts supply issues) so advised him of the best thing to do, despite potentially losing the work. Honesty is in short supply these days, it's nice to see some here.