Mercedes-Benz Collision Centre (Richmond)

Mercedes-Benz Collision Centre in Richmond is a large, authorized Mercedes service facility, certified by both Mercedes-Benz and Tesla. They are committed to providing a premium service that restores Mercedes-Benz vehicles to their pre-accident condition, using genuine Mercedes-Benz parts, factory-trained technicians, and the same tools and techniques as the Mercedes assembly plant. Their focus is on maintaining the original factory quality of vehicles while delivering the highest standard of customer service. They are an ICBC Valet accredited repair facility and guarantee the quality of their work for as long as the customer owns the vehicle. Reviews of the business mention the attention to detail, high-quality repairs, and exceptional customer service provided by the staff. Customers have appreciated the extra effort taken to detail their car's interior and exterior, as well as the assistance provided in arranging a rental car during the repair process. The estimators at Mercedes-Benz Collision Centre are commended for being helpful, courteous, and accommodating to customers' schedules. The business is praised for going above and beyond the standard customer service and providing excellent care in fixing vehicles. Overall, Mercedes-Benz Collision Centre in Richmond is highly recommended for their professional and courteous service, high-quality repairs, and focus on maintaining the original factory quality of vehicles.