About Ashton Plumbing, Heating & Air Conditioning
Ashton Plumbing, Heating & Air Conditioning is a highly-rated company serving residential and commercial customers in Richmond and Greater Vancouver. Established in 1986, they specialize in plumbing, heating, cooling, and gas repair and installation. Their services include repairs and installations for leaky faucets, broken furnaces, water heaters, and clogged drains. Ashton Plumbing sends licensed plumbers and HVAC technicians in uniform with shoe covers to diagnose problems and discuss solutions with customers. The company is known for its friendly and professional service. Customers have praised their quick response times, especially during emergencies. Technicians, like Qasim and Abhi, have been recognized for their efficiency and impressive work, such as the installation of ductless mini-split heat pump systems. Arde, the comfort adviser, has been noted for his helpful explanations, while operations manager Jeff answers customer questions during installations. Ashton Plumbing has received positive feedback for its thoroughness, transparency in pricing, and commitment to working within customer budgets. Customers have also appreciated the professionalism of plumbers like Bali, who provides clear procedures and suggestions for additional work. Although there may be occasional scheduling issues, the quality of work and customer service remains a priority for the company.
We had our boiler fail on us just one month after moving into a new place, on Christmas Eve of all evenings! Being an Ashton member, I didn’t hesitate to call Ashton for the service and Japn was promptly at my door on Christmas morning. He spent almost 3 hours diagnosing the problem, he was not in a hurry, but spent time answering all our questions as we were scrambling with a plan to do without hot water and heat.
Japn and Abhi came back the next day (26th) to get the work started, they were thorough, and lay the temporary flooring throughout the entire house to not dirty our space. The work required 2 days and Japn and Prabh completed after the weekend with...read full review
Very attentive and professional technician. Bernardo Malo was knowledgeable and courteous throughout the entire service visit. He explained everything clearly, kept us informed of the issue, and followed through exactly as promised. The timeline was on point. He ordered the correct part and completed the repair in a timely manner. Excellent service from start to finish.
Absolutely fantastic! Great guys, very hard working, put in a long day to get more done. Very happy and highly recommend Vinnie, Dominic and Keivaan. Cannot say enough good things about the guys and Ashton.
I just had another service done but can't leave a separate review so I'm adding to this one. Bernardo did a fantastic job - patient, kind, fixed everything, showed me and explained to me what happened, what he did to fix it and how I can prevent it from happening again. He was wonderful.