“Absolutely outstanding service from Tammy and Maria! I dropped off my suits for dry cleaning and, despite my mistake with the timing, they went out of their way to ensure I got them on time for a wedding. Their exceptional customer service and accommodating nature truly saved the day. I can't recommend this place enough for their dedication and kindness. Thank you both for going above and beyond!“
“Dropped off a coat to clean, and the service was 2 days quicker than the quoted time. Price was reasonable and the job was thorough.“
“They did a great job cleaning my brand new white blazer and they are very nice. It looks like a Family business which makes me like it more. There is actually a dry cleaner that is closer to where I live, which I had gone to previously with a number of items however, I was not very happy with the items when I picked them up which is why I decided to drive to this store. The gentleman was very friendly, I showed him the area I had the most concerned about, he noted that area, when I picked the item up, it looked brand new, and the young lady that was there when I came was just as friendly.“
“The place is good and my quilt is cleaned as expected. I would say she only thing to improve is the timing. I dropped it there on a Saturday and they told me that it was going to be ready next Friday.“
“Best dry cleaners in the area. Wouldn't trust anyone else. They do good work on down parkas.“
“recently i had dryclean my coat
was very nicely done and excellent service
thanks.“
“Good customer serviceThe item was clean and ready for pick up after 7 days, and the final cost matched the initial quote.Thank you.“
“Such a lovely place with the hardest working and kindest owners. The only people I will trust to do my alterations. They do their due diligence and I appreciate and respect that entirely!“
“Pat is such a lovely presence! she’s like everyone’s aunty that takes care of your clothes with care. I had her dry clean and alter my wedding dress and chinese dress and i have no complaints with her work :) i can tell she put a lot of attention to detail in my challenging requests. would recommend!“
“Great service, Coming for several years to drop off clothes. Reliable and affordable. Very happy with their service“
“(Sept 2024) - New owners, great vibe, VERY KIND, good people, GREAT SERVICE. I had a big full bag off gross STINKY GYM CLOTHES that sat wet for weeks(??), Carlos soaked them over night and got the stink out!? I picked up my folded clothes next morning and told him I almost didn't come because of the previous owners reviews, I am SOO HAPPY I got to meet Carlos and used Labada(Philipino for Laundry:)
I will 100% be back with more stinky clothes??
5 STARS ⭐⭐⭐⭐⭐“
“The women who does the alterations is wonderful. And their prices are reasonable. I originally had gone to another place close by and that woman quoted me $85 to hem my basic made-no slip-Amazon bought-cotton dress. $85! And that was after she insulted me by telling me that hemming my dress was not in the current fashion and I didn’t know what I was doing. And she told me when I visited her in mid-July she wouldn’t be able to “fit me in” until end of Aug or Sept. 2 months to get a hem? I wound rather hem it myself with a glue gun at that point LOL. Then someone recommended New West Cleaners. And she’s done all my dresses since. AND she’s super quick. I’ve never waited more than a couple days. Yesterday she brought in and hemmed 2 dresses overnight.
The only reason I did 4 stars is because the woman who does the alterations is not in all the time- if you need her to pin the dress while it’s on you you’ll need to call ahead and make sure she’s on site.
But her work is great, reasonably priced and fast.“
“Dropped off a sequin/beaded gown to be altered, shortening the straps to fit smaller, and needed it done in a pinch. The two lovely people working quickly got me in the back to be measured, and explained what they could do to help me out. The dress was done in a timely fashion, and turned out even better than we originally thought it might. Their fees were very reasonable as well. Can't recommend this little local spot enough!“
“Always such friendly service and excellent work for alterations to dresses and pants as well!“
“The owner perfectly cleaned an old stain in my white jacket. He is proficient and skillful in cleaning clothes, and takes gentle care. He is very kind and has a keen eye for detail.“
“Great service, easy pick up and drop off.They dont take too long on getting dry cleaning done! A couple of days and your clothes are ready!“
“Excellent craftsmanship. I had a jacket mended and three pants hemmed. I see others complaining about the price but you really get what you pay for. I couldn't tell the pants were hemmed, the stitching was flawless. The jacket is like new, they even reinforced the parts that had worn, I have no doubt it will last longer than it originally did. I am very happy with the service.Services: Special care fabric cleaning“
“Walked in to see if they could alter my brides maid dress. They did a fabulous job and it was finished a timely matter! Would go again for tailoring needs“
“I brought my Canada goose jacket in for cleaning and it looked amazing. This is my go to place for dry cleaning and I recommend it to anyone who is looking for excellent customer service and great cleaning!“
“I had an amazing first experience with this dry cleaner! I brought in my white Super Puff jacket, which had stubborn stains I couldn’t get out for months. They worked their magic, and my jacket came back looking brand new! The prices were reasonable too. Highly recommend this place to anyone looking for a great dry cleaner ?“
“Hi there. Best dry cleaners who helped us out where all other dry cleaners refused to take our contaminated clothes there were damaged in a big house fire. They took our clothes and fully cleaned them. And there customer service specially Jashan awesome customer service please whoever goes through this tough time in house fire please try them you wont be disappointed. And big thank you again to clean our clothes and putting smiles on our faces. ?????“
“Friendly service, good quality work. Speed could be a bit better, 48hrs would be ideal.“
“Solid basic dry cleaning service. Items were ready when expected and price is on par.“
“Amazing customer service!! They are always ready to help you out. Affordable prices. Must try oncee!!!Services: Laundry wash & fold“
“I've been using royal oak for two years now, a few times a year. They always take great care of my clothes (everything from a wedding dress and suits to your everyday sweaters). It took me forever to find a good dry cleaner in the area, this is it for me!“
“This is my second time taking items here since moving to Port Moody and I have never met more thoughtful and kind owners.
I recently lost a little weight and had a strapless dress for an important event in two weeks - i tried the dress on and the dress no longer fit in the chest (kept falling down)
I didn’t want to change the dress too much or spend a fortune fixing it in multiple places. The owner came up with a very simple and effective solution and able to rush my order for under $40!
I will never go anywhere else!
Quick, efficient, cost effective and friendly!“