I went here for some help getting started with my used guitar and i ended up getting good advice on my Fender Mustang Amp they ordered in for me. Shoutout K.M. and his team , they were really friendly and kind. Only criticism is they weren’t able to restring my guitar right away but I guess they had a lot of service in line ahead of me. Keep it up W.M. Store, I will be back I’m sure.
February 2024
I bought a Fender Micromustang here a few months ago and it was faulty and stopped working. I called this store and Bryce honestly gave me the best customer service I've ever had in my entire life anywhere. He took care of the entire process, contacted fender, and made sure that I'm going to get my money back or a replacement for the defective unit. I wasn't sure about the process of doing it myself and yeah I really appreciated the help. Thank you so much!
July 2023
I took my sons guitar (that we purchased on Amazon) to Wentworth to see if we could get help having it re-strung instead of having to buy a left handed guitar. All the guys were super kind and helpful! They called me in under 2 hours to go back and pick it up! We will definitely be back and if my son takes to playing guitar this is definitely where we will go to buy a better quality guitar for him! Thanks Austin (and the other guys who helped us!)
I went here for some help getting started with my used guitar and i ended up getting good advice on my Fender Mustang Amp they ordered in for me. Shoutout K.M. and his team , they were really friendly and kind. Only criticism is they weren’t able to restring my guitar right away but I guess they had a lot of service in line ahead of me. Keep it up W.M. Store, I will be back I’m sure.
I bought a Fender Micromustang here a few months ago and it was faulty and stopped working. I called this store and Bryce honestly gave me the best customer service I've ever had in my entire life anywhere. He took care of the entire process, contacted fender, and made sure that I'm going to get my money back or a replacement for the defective unit. I wasn't sure about the process of doing it myself and yeah I really appreciated the help. Thank you so much!
I took my sons guitar (that we purchased on Amazon) to Wentworth to see if we could get help having it re-strung instead of having to buy a left handed guitar. All the guys were super kind and helpful! They called me in under 2 hours to go back and pick it up! We will definitely be back and if my son takes to playing guitar this is definitely where we will go to buy a better quality guitar for him! Thanks Austin (and the other guys who helped us!)