About Mountainside 24/7 Animal Emergency
Mountainside 24/7 Animal Emergency is a trusted and highly regarded veterinary facility committed to providing exceptional care for furry loved ones during emergencies or urgent needs. The clinic offers 24-hour emergency and urgent care services on the North Shore and the Sea-to-Sky region, including Squamish, Whistler, and Pemberton. The staff at Mountainside are consistently described as caring, kind, and urgently responsive, even in the most difficult situations. They have been praised for their professionalism, from providing accurate diagnoses and clear treatment plans to going the extra mile to ensure the best possible outcome for their patients. The clinic's dedication to excellence extends beyond medical care, as they have been known to support their clients financially during challenging times. Customers appreciate the clinic's open hours and the excellent care provided by the veterinary team, including Dr. Jordie Schnarr. However, some have found the costs to be excessively expensive, particularly for end-of-life services. The clinic is known for its thoughtful and patient approach, with veterinarians like Dr. Kartolo and Dr. Cozens providing detailed updates and answering questions thoroughly. The facility is described as a bright, spacious, and welcoming environment, with amenities such as free parking, a coffee/tea station, and comfortable seating. Overall, Mountainside 24/7 Animal Emergency is a trusted and highly regarded veterinary facility that prioritizes the well-being of both pets and their owners, providing top-notch care and support during emergencies and urgent needs.
Took my senior dog (Lola) in over the weekend as she was showing distress with her breathing. The level of care she received was not only professional, but thoughtful. Wait time was minimal, granted it was at 1-2AM, but the process of being checked in and seen was quick.
Receptionist and vet nurse were very patient and friendly, and Dr. Kartolo, who working the overnight shift was kind and knowledgeable. We requested a follow up whenever the results came back even if it meant calling into the wee mornings (4AM). She provided necessary updates and mentioned the team would call again once the Director was on shift for another update.
Dr. Harry Cozens...read full review
I brought my senior cat here after a nasty raccoon attack. I was worried sick about him as I had found him immobile in a nearby parking lot late at night. He was hypothermic, covered in puncture wounds, bites and blood and I really wasn’t sure if he would make it. Thanks to Mountainside Animal Hospital he survived.
I was so impressed by the care he received here. Because of my cat’s poor condition we had him stay at the hospital for 2.5 days. From the start I was given a treatment plan with a range in cost which ended up being very accurate (in fact we came in lower than the top end of the range which honestly shocked me considering the round the clock care...read full review
Even though between the time we checked in and the time we left....nearly 4 hours had passed by. I'm still going to rate this place a 5.
Here's why......
This is an Emergency service.
This means you seek them out in a case of an Emergency. Meaning no other options are viable ones. Meaning you need to be seen despite any and all other factors. Including waiting.
You have no other option. No other choice.
So, you wait. To get done. What you need done. For the Love of Your Pet.
The place has plenty of free parking. In Vancouver this is unheard of and we instantly appreciated it, especially in a time of distress over our Kitty. Once we entered, it...read full review